Eco flow or similar power station question

[wildebus]

Not good, one for trading standards for further advice. I’m also shocked of company treatment to you, I mean, nine day out of two year warranty, and basically they are saying tough luck on you.

A one year warranty is remarkably skimpy for this kind of product isn't it? even two years is hardly generous.

I’m sure if company do not do the right thing for you, you can post on various sites of how poor their equipment is, and their customer care.

You can certainly post factual data, but saying something is "poor" can be subjective (I am not disagreeing in the slightest about a product failing so early is NOT poor, but not an appropriate word for a complaint maybe?)

I hope you get a positive result

 

[wildebus]

We’ll some EcoFlow news,

I bought my River Max on 30th July 2022, it failed on Friday, screen says overload, but only had a iPad charging and Rivers battery at 71%.

At the time of purchase I registered the unit via the app on the 2 August 2022. It failed on 11 August 2023 so 9 days out of warranty, but when I registered the unit it gave me an extra 12 months warranty.

But EcoFlow Europe now tell me that extra 12 months doesn’t apply to Europe only the U.S.

You need to have a look at this page ....https://eu.ecoflow.com/pages/warranty-policy

This is the ECOFLOW EUROPE link for their warranty and it clearly states the warranty period is either 2 years (River Max) or 5 years (River 2 Max).
Assuming the unit was bought from an approved reseller, the below should apply, no?
They (Ecoflow Europe) also quote the 12 month extension on registration, so they are either incorrect in what they are telling you directly, or their website is significantly misleading to all their customers who are under the belief they will get an extra 12 months cover by registering the product)

 

[Boris7]

I’m going to look closer when I get home, but at the time I bought it said 12 months (I always screen before buying) and they clearly say 12 months extra for registering, either way they’ve made it clear they won’t cover it.

Hopefully I’ll be able to win the argument by going back to the dealer tomorrow.

But EcoFlows attitude is carp either way.

 

[molly 2]

Hampshire generators do repairs , makes me wonder how 5 year warrenty will stand up think that only started this year

 

[trevskoda]

Hampshire generators do repairs , makes me wonder how 5 year warrenty will stand up think that only started this year

Warrenties are worth jack sh-t, if the co goes belly up, always try to buy at the best price & be prepared to take a hit if goods are duff.

 

[wildebus]

Goes to show this idea of mollycoddling the battery to make it last 15 years instead of 13 years is a load of nonsense.

 

[runnach]

You can certainly post factual data, but saying something is "poor" can be subjective (I am not disagreeing in the slightest about a product failing so early is NOT poor, but not an appropriate word for a complaint maybe?)
[/QUOTE]

Use of the word “poor” would be based on purchaser experience after exhausting every avenue from product seller and manufacturer to reach a reasonable resolution.

I recall a few year back, I purchased a car battery from Costco, came with a three year warranty, after a period of time battery was fubared, I called Costco re battery dud and although I could not recall exact date of purchase, I thought I was still within warranty period, to be told I was three month outwith warranty period, however, come to store and we (Costco) will supply you with a replacement battery, now this what you call customer care.

 

[ValleyHeights]

That’s the best idea Trev, but I also have an EcoFlow for work and therefore it’s very handy for back up for long stints off grid.

Also, if your starting with a standard off the shelf Motorhome the cost of an EcoFlow and portable solar panels (not EcoFlow panels as their overpriced) is much the same as fitting extra solar and all that goes with Lithium and an inverter.

It also means if you swop vans the EcoFlow stays with you.

Thanks for all the replies, I only considered one because a few weeks back my starter battery failed and I had a small ‘hand sized’ jump starter which didn’t fill me with confidence but I gave it a try and boy was I surprised, it turned over the engine immediately and it cost just a few pounds, so I’m more confident in lithium now .

Hi
We have occasional power cuts at home so our EB70 pack provides backup when we're not in the MoHo. I've run a EHU grade cable inside the MoHo to the point where the EB70 'lives'. 13amp plug at that end. At the other end I've wired in a 13amp rubber socket having routed the cable into the EHU box from inside the MoHo. There is enough space to then plug in a 13amp plug to EHU adaptor which plugs in to the existing EHU socket. From the outside you can't see any signs of the mod'.
Works well
The plan is to put a fixed 200w solar panel on the roof that will charge the EB70 (this unit has a built in MPPT solar controller).... the existing solar on the MoHo will continue to support existing lead acid battery etc
Not the most efficient way of doing things but works as a compromise for me given the power cuts at home where I need the EB70 to power router and charge mobys / portable lights etc ICON

 

[guerdeval]

Hi
We have occasional power cuts at home so our EB70 pack provides backup when we're not in the MoHo. I've run a EHU grade cable inside the MoHo to the point where the EB70 'lives'. 13amp plug at that end. At the other end I've wired in a 13amp rubber socket having routed the cable into the EHU box from inside the MoHo. There is enough space to then plug in a 13amp plug to EHU adaptor which plugs in to the existing EHU socket. From the outside you can't see any signs of the mod'.
Works well
The plan is to put a fixed 200w solar panel on the roof that will charge the EB70 (this unit has a built in MPPT solar controller).... the existing solar on the MoHo will continue to support existing lead acid battery etc
Not the most efficient way of doing things but works as a compromise for me given the power cuts at home where I need the EB70 to power router and charge mobys / portable lights etc ICON

That’s pretty much what I had in mind but I was worried the outside hook up might also be live but not sure if that matters, I ended up with a Vtoman 600X in the end which cost £195 in auction ,I chose it because you can buy an extra battery to connect to it and the reviews were pretty good,given Boris’ problem I hope I’ve chosen wisely.

 

[wildebus]

That’s pretty much what I had in mind but I was worried the outside hook up might also be live but not sure if that matters, I ended up with a Vtoman 600X in the end which cost £195 in auction ,I chose it because you can buy an extra battery to connect to it and the reviews were pretty good,given Boris’ problem I hope I’ve chosen wisely.

When I was comparing the various different brands and features, I thought the VTOMAN products looks overall the best value. I have a VTOMAN Jump 1500X - chose that model as I wanted specifically a larger Inverter to be able to use power tools with it (using it a couple of days ago to run an angle grinder to cut up some security fencing).
They have as standard a 2 year warranty, but don't know if that would apply to yours if you bought it from an Auction from a maybe unapproved seller?

 

[ValleyHeights]

That’s pretty much what I had in mind but I was worried the outside hook up might also be live but not sure if that matters, I ended up with a Vtoman 600X in the end which cost £195 in auction ,I chose it because you can buy an extra battery to connect to it and the reviews were pretty good,given Boris’ problem I hope I’ve chosen wisely.

Not sure if I've read you comment right or whether I've mislead you. As my solution uses the existing EHU socket to input the power from the EB70 then there are no exposed power out / inlets.
Not familiar with the power brick you've got but if you can extend by adding other power bricks then you should have a good reserve of power. My only reservation would be "how big is the inverter in the brick"? The EB70 is c 700wh with a 1000w invertor (has a surge capacity that is slightly higher) which is ample for me.....

 

[molly 2]

Hi
We have occasional power cuts at home so our EB70 pack provides backup when we're not in the MoHo. I've run a EHU grade cable inside the MoHo to the point where the EB70 'lives'. 13amp plug at that end. At the other end I've wired in a 13amp rubber socket having routed the cable into the EHU box from inside the MoHo. There is enough space to then plug in a 13amp plug to EHU adaptor which plugs in to the existing EHU socket. From the outside you can't see any signs of the mod'.
Works well0
The plan is to put a fixed 200w solar panel on the roof that will charge the EB70 (this unit has a built in MPPT solar controller).... the existing solar on the MoHo will continue to support existing lead acid battery etc
Not the most efficient way of doing things but works as a compromise for me given thp9e power cuts at home where I need the EB70 to power router and charge mobys / portable lights etc ICON

I bought a eco flow , set it up at home just to try it with 300 w of portable solar , i found it ran low wattage kettle , microwave toaster air fryer , anything around 1500 w , it would make a small saving on electric consumption as well powering most things in a power cut , it would be great if It could wired to the central heating boiler it would run it for many hours , i know their is no easy legal way to do it ,

 

[ValleyHeights]

I bought a eco flow , set it up at home just to try it with 300 w of portable solar , i found it ran low wattage kettle , microwave toaster air fryer , anything around 1500 w , it would make a small saving on electric consumption as well powering most things in a power cut , it would be great if It could wired to the central heating boiler it would run it for many hours , i know their is no easy legal way to do it ,

Not that I would want to but the fact that you can't is a new one to me. Our mains gas boiler at home is plugged into a standard 13 amp socket.....

 

[Okta]

We had another 2 hour power cut yesterday and again my Ecoflow River 2 cut in seamlessly to keep the router and our phones live without any rebooting. Didn’t need the bigger Bluetti for my CPAP because it was a daytime power cut. Now away again but both the Bluetti and Ecoflow are at home, we can manage off grid without them, it is only at home that the power is unreliable.

 

[trevskoda]

I bought a eco flow , set it up at home just to try it with 300 w of portable solar , i found it ran low wattage kettle , microwave toaster air fryer , anything around 1500 w , it would make a small saving on electric consumption as well powering most things in a power cut , it would be great if It could wired to the central heating boiler it would run it for many hours , i know their is no easy legal way to do it ,

Yes there is, all you require is a 2 way throw switch at the consumer unit, any power bank or genset will power heating and led house lights and pos a tv with no bother.

 

[Boris7]

Result,
I bought the EcoFlow from CCTVKits I spoke to them yesterday and they confirmed it was in fact out of warrant, but they also said if I’d bought it a month later it would have come with a longer warranty so they would talk to EcoFlow.

Woke this morning to an email from EcoFlow asking for address details etc to arrange an exchange

 

[Geek]

One of the problems with generators is that they are noisy. That does slightly mitigate against another problem: that they are popular with thieves.

An ecoflow will be as popular with thieves, but won't give the audible warning of their removal.

Not that I'd want one for other reasons, mind.

 

[ValleyHeights]

One of the problems with generators is that they are noisy. That does slightly mitigate against another problem: that they are popular with thieves.

An ecoflow will be as popular with thieves, but won't give the audible warning of their removal.

Not that I'd want one for other reasons, mind.

Good points, well made but I think the OP is planning, like I already have, to put the LiPo pack I side his van.....

 

[Moped]

One of the problems with generators is that they are noisy. That does slightly mitigate against another problem: that they are popular with thieves.

An ecoflow will be as popular with thieves, but won't give the audible warning of their removal.

Not that I'd want one for other reasons, mind.

How does the geny noise mitigate? Surely it makes them a thief magnet. And even worse they draw attention to your van when you might not want attention.

Ecoflow units would normally be kept in the van. And operate silently daytime and nightime including when the van is occupied. We place our portable solar panel flat on the roof out of sight and feed the cable through a skylight. They are as secure as the van security arrangements.

 

[Nabsim]

You can’t compare these power stations with. Genny. While they both provide power a genny actually produces it at any time but doesn’t store it. The power banks are just storage with extras.
For anyone wanting extra power I don’t consider the power banks good value but if they need portability there can be a good use for them.

Amazing power these influencers have lol