Leisure Shop Direct.
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maingate
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I have also wondered if it is correct to add VAT on to the Postal charge. They all do it, so maybe it is required. It seems unfair though.
Wooie1958
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What annoyed me about Gas It was that they sell the exact same items on Ebay for exactly the same price as their website but with FREE P&P .
When i queried this they said it was a particular promotion they were doing for a short period however the same items were still there months later with FREE P&P.
I haven`t bought anything off them since and will not again unless there is absolutely no alternative.
maxi77
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But watch it certainly if you are in Portugal, Amazon in their wisdom are using the same courier as Parcelfarce which means your delivery is quite likely to never happen. I should have got suspicious when they refunded the shipping after my first complaint. The order was eventually cancelled after I had spent some time every day for over a week waiting in for them.
wildebus
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It's amazing how many people think "free P&P" means they don't pay postage!
So what is a better deal to those who think location is irrelevant ....
A) £15 item with free p&p
B) £11 item with £3.99 p&p per item
C) £12 item with £4.99 flat rate? (Maybe higher rate due to cost of getting to post office?)
Well the answer is "it depends", but it sure ain't option A, but all these people who demand free P&P will only ever choose A)
And THAT is why I sell products both ways on eBay, but most people just choose the Free P&P option. And we are both happy
Fazerloz
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A bit touchy I think. Another pearl.
wildebus
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Nah, just another wasted 5 seconds won't get back.
Channa
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Invoicing was always a bone of contention in our service departments. Many customers didnt like consumables showing on invoicing eg paper mats seat covers, a squirt of duck oil , coplaslip etc etc as a garage we never needed to pay for it (sarcasm) so why charge it on even at cost heaven forbid mention the dirty word profit to help keep the doors open
In the end on the volume stuff we just absorbed the cost within the labour rate saved many arguments.
Pricing on slower moving parts was also an emotive issue, On the basis we couldnt sotck everything or if we did the money tied up we would need to pass on, stock was ordered when we needed it, But the rub is and seen as a rip off is alot depended on our that stock was ordered and that determined what we needed to charge or discount
If we ordered VOR ( vehicle off road) the margin was a lot lower than ordering on a normal stock run so that dictated sometimes what we quoted to do a job.
Reducing costs and efficiency seems more important than ever in a service department , sometimes the simple things like loading ramps the night before before everyone disappeared home
Retail however you do it seems a fickle subject to consumers
Channa
In the end on the volume stuff we just absorbed the cost within the labour rate saved many arguments.
Pricing on slower moving parts was also an emotive issue, On the basis we couldnt sotck everything or if we did the money tied up we would need to pass on, stock was ordered when we needed it, But the rub is and seen as a rip off is alot depended on our that stock was ordered and that determined what we needed to charge or discount
If we ordered VOR ( vehicle off road) the margin was a lot lower than ordering on a normal stock run so that dictated sometimes what we quoted to do a job.
Reducing costs and efficiency seems more important than ever in a service department , sometimes the simple things like loading ramps the night before before everyone disappeared home
Retail however you do it seems a fickle subject to consumers
Channa
Wooie1958
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In that case Gas It was charging P&P twice for the same item bought through their website as compared to buying it through Ebay :mad2:
maxi77
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It's amazing how many people think "free P&P" means they don't pay postage!
So what is a better deal to those who think location is irrelevant ....
A) £15 item with free p&p
B) £11 item with £3.99 p&p per item
C) £12 item with £4.99 flat rate? (Maybe higher rate due to cost of getting to post office?)
Well the answer is "it depends", but it sure ain't option A, but all these people who demand free P&P will only ever choose A)
And THAT is why I sell products both ways on eBay, but most people just choose the Free P&P option. And we are both happy
Which is why on ebay I use the sort which includes postage which does show up the pricey included postage. Mind you most sellers know that to and in general included postage is competitive
wildebus
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One of the reasons Free Postage is very common on eBay is that Sellers using that method can get a better deal from eBay with [slightly] reduced charges.
As a 'Top-Rated' eBay Seller, if I sell an item with a Free P&P option, and another with a lower price + seperate P&P to make exactly the same total, eBay will charge me less commision for the Free P&P item.
wildebus
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I fully agree with the above.
As there seems to be a trend to post little sayings on this thread, I'll add one to describe some customers....“Nowadays people know the price of everything and the value of nothing.”
Clearly nothing has changed as Oscar Wilde said that over a hundred years ago and it is still true
tony
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maingate
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Just an update.
I have received one item ... it only took 8 days to arrive.
I contacted Leisure Shop Direct by email this morning about the Fridge parts I need. They sent me a reply late this afternoon to say that it was with Royal Mail and gave me a tracking number. I tried the tracking number earlier and the RM did not recognise it. I tried the number again just now and it was recognised but they have not received it yet from the sender and will update me when they get it.
Now that has really annoyed me. :mad2:
I don't like dealing with a bunch of duplicitous lying b*****ds and I am just about to tell them that.
I have received one item ... it only took 8 days to arrive.
I contacted Leisure Shop Direct by email this morning about the Fridge parts I need. They sent me a reply late this afternoon to say that it was with Royal Mail and gave me a tracking number. I tried the tracking number earlier and the RM did not recognise it. I tried the number again just now and it was recognised but they have not received it yet from the sender and will update me when they get it.
Now that has really annoyed me. :mad2:
I don't like dealing with a bunch of duplicitous lying b*****ds and I am just about to tell them that.