As we try to move forward, and my only experience of the automated manual gearbox was on a Mercedes Sprinter the year they came out, I aske Google for reviews, I don't think we'll be going that way based on this:-
Reviews for the
Fiat Ducato Comfort-Matic are generally mixed, as it is a "robotised manual" rather than a traditional torque-converter automatic. While many motorhome owners appreciate its relaxed driving style, others find its mechanical quirks frustrating compared to modern alternatives.
Key Performance Insights
- Driving Experience: It is widely praised for making long-distance cruising and heavy traffic (like navigating roundabouts) much more relaxing than a manual gearbox. However, gear changes—especially from 1st to 2nd—can feel "pedestrian" or slow.
- Hill Performance: The system includes a "Hill Start" facility on later models, but users often report a "lack of creep," meaning the van may roll back briefly if you don't use the handbrake. An "UP" button is available to help the gearbox hold lower gears longer on steep inclines or under heavy loads.
- Fuel Economy: Unlike many traditional automatics, the Comfort-Matic typically presents almost no penalty in fuel efficiency, with some owners reporting slightly better MPG than manual versions due to its "intelligent" shifting.
- Reliability & Maintenance: While generally dependable, some owners have reported "clunky" shifts or electronic glitches. It is critical to change the brake/clutch fluid every two years, as moisture buildup in this shared system can lead to gearbox failures.
Pros and Cons
| Pros | Cons |
|---|
| Relaxing, two-pedal driving for long trips | No "Park" position; requires handbrake + gear |
| No significant fuel economy penalty | Can be slow or "confused" on steep hills |
| Lower maintenance cost than true automatics | No "creep" function for easy low-speed maneuvers |
| Switchable manual mode for full control | Replaced by a superior 9-speed ZF auto in 2019 |
Note for Buyers
If you are looking at newer models (late 2019 onwards), Fiat replaced the Comfort-Matic with a
9-speed ZF torque-converter automatic. Most reviewers agree this newer 9-speed box is significantly smoother and more advanced than the older Comfort-Matic system.
These owner reviews discuss the Fiat Ducato Comfort-Matic's driving experience, reliability, and suitability for various road conditions:
Fiat Ducato (2006 on) - Owners' Reviews - Honest John
Apr 7, 2016 — * 2.3 litre 150bhp MWB. reviewed by honkytonkpiano on 7 April 2016. 4. 4. 4. 4. 2. 2. With Fiat's Comfortmatic automatic transmiss...
Honest John
Fiat Comfort-matic opinions invited - MotorhomeFun
Oct 9, 2020 — I like ours. It has a hill assist button for hilly roads that makes the box change up and down faster and makes it more sensitive ...
MotorhomeFun
How to use the Fiat Comfortmatic Gearbox
Aug 1, 2022 — hello it's Sev here from Motor Home Dealer Group. and welcome to the video explaining the use of the Fiat Comfortmatic gearbox thi...
YouTube·Motorhome Dealer Group
14:43
COMFORT-MATIC ROBOTISED GEARBOX OFFER EXPANDED ON ...
For example, it offers maximum driving comfort, especially in heavy town traffic conditions, and great driving satisfaction due to...
Stellantis Media
Fiat Comfortmatic Gearbox | Page 3 | Motorhomer
I have had both and the new ZF box is brilliant.