I think so, we turned up unannounced at the factory gate a few years ago and they sorted out an issue with electrics and a drop down bed. Very customer friendly with a customer waiting area etc. From memory there is a campsite literally 100 m or so from the sidegate entrance to the repair workshop, so you can be first in the queue .....Don't know if you can still get repairs done at factory? Tournon sur Rhone (?)
Think I got the information from a thread on here
Yea I had a problem with the table and the bed .I think so, we turned up unannounced at the factory gate a few years ago and they sorted out an issue with electrics and a drop down bed. Very customer friendly with a customer waiting area etc. From memory there is a campsite literally 100 m or so from the sidegate entrance to the repair workshop, so you can be first in the queue .....![]()