Armitages A Frame - Smart Car Fire - Locksmiths Bad Luck Strikes again.

Seems like we all need to remind Armitages that what is left of their reputation is going to go down the drain quite fast unless they can be SEEN to be doing the right thing. Not their insurance company, not the insurance broker, not the clown who ignored you about the dragging, BUT the managing director of Armitages. He is the one responsible and he is the one who should have been keeping in contact with you and he is the one who should be sending his manager to you to pick up the new car and fit an A'frame absolutely free of charge - AND it isn't to late for him to knock on the door with a big bunch of flowers, a huge picnic basket full of rare goodies and a dozen of your favourite as well.

How about another email campaign to remind this bloke of good business practices.

See the first page of this topic for a couple of email addresses.

Maybe Locksmith has some others and we can CC them to every member of staff.

To contact us in office hours please call

Monday - Friday 8.00am - 5.30pm

Tel: 01977 607155 or Fax/Tel: 01977 607157

Please don't hesitate to leave a message on our answering machine if you need to call out of hours. We WILL call you back the next working day.

or email us at

info@armitagetrailers.com

anytime.

Armitage Trailers
Unit 11
Ferrybridge Business Park
Fishergate
Ferrybridge
West Yorkshire
WF11 8NA
Click to expand...

Phone calls and emails. Let's get this campaign started.
 
Last edited by a moderator:
kenspain said:
Locksmith with all the 79 Emails sent from your new friends here French German Spanish we might have burnt there computer out trying to translate them all WE Hope :lol-053:
They all wish you and your wife well and don,t let the Bar- stewards get you down,:have fun:
Click to expand...
Thank you and please pass my regards to the other's also.:D
 
Tony Lee said:
Seems like we all need to remind Armitages that what is left of their reputation is going to go down the drain quite fast unless they can be SEEN to be doing the right thing. Not their insurance company, not the insurance broker, not the clown who ignored you about the dragging, BUT the managing director of Armitages. He is the one responsible and he is the one who should have been keeping in contact with you and he is the one who should be sending his manager to you to pick up the new car and fit an A'frame absolutely free of charge - AND it isn't to late for him to knock on the door with a big bunch of flowers, a huge picnic basket full of rare goodies and a dozen of your favourite as well.

How about another email campaign to remind this bloke of good business practices.

See the first page of this topic for a couple of email addresses.

Maybe Locksmith has some others and we can CC them to every member of staff.



Phone calls and emails. Let's get this campaign started.
Click to expand...

Thanks Tony, I feel maybe people are getting fed up with this thread, I'm quite amazed at your enthusiasm and your commitment to see these people do the right thing. I personally intend to see this through to court and other smart car forums are starting to show an interest.
 
More forums that show an interest the better.

I agree that companies should always be given a chance to make good before they are hassled, but in this case they never came good with the basic promise to lend you a vehicle until the problem was sorted out. Nothing that came after has much relevance - including their excuses about needing to let the insurance companies handle it. Lending you a car had nothing to do with anything other than the companies senior representative promised it - AND once 24 hours had passed without a loan car being delivered to your front door, they set the rules, so now they have to accept the consequences.

I'll email them next time I get internet access and I'll post the email here. I'll also post their response here also. Last time they responded that they would get back to me ASAP, but of course they never did.

If every member does likewise, I'm sure we will get a satisfactory outcome in very short time.
 
I'll also suggest they read "Brownhills are Downhills" threads on the various forums so they know that there is a way they can redeem themselves. All they have to do is do what they should have done on DAY 1.

Simple isn't it?
 
A Frame

A friend has loaned me the money to have another A Frame fitted, so Mandy and I can get away, I'm going to Chris Cox. Chris Cox Towing Frames Index
I spoke to Mr Cox on the phone and he explained everything, I told him my concerns and told him who I was, Mr Cox had read all about the problems I have had and has installed confidence in me that I will not have a problem with his product.
The A Frame is being installed tomorrow, this is the first time I have spoke with Chris Cox and unlike all the other A Frame fitter's he was the only one who didn't have a bad word to say about the others.
 
Chris Cox

Just about to leave and get the new A-Frame fitted... feeling slightly nervous... update later.
 
Smart-maniacs forum..
Preview
Re: Smart destroyed by fire.
Quote:
Originally Posted by SailSussex
Hi Andrew, since you called me the other day I have seen the reports on Motorhome Fun and have now had my attention drawn to the pictures here. Glad you have found a new Smartie. Call me when you are ready and we will sort out something with Rob at Barley Green to get you on your way asap.
Alan
Smart-Tow

Alan, thanks again but with very limited funds and my wife's terminal illness, my friend paid to get me on the way quickly with another A Frame, I do however appreciate the offer of of your loan trailer etc. I intend to have a smartie always and once settled and with a new Smart I will certainly give you a call.
My Wife and I have had nothing but bad luck since she was diagnosed with a brain tumour, our other problem was with the motorhome, I sold everything I have to buy the Motorhome and Smart to give her the best life I can with whatever time we have left. Please google "Brownhills are Downhills"........
So twice in less than a year I have had to call on the help of these forums who have been fantastic at letting it be known who the people are who's shoddy workmanship put peoples lives in danger and also about their very very poor customer relation's. I must stress that Brownhills as far as I'm concerned redeemed themselves 200% with me.
There are around 1100 people reading my threads at the moment.
 
Super Job...

Have had my A Frame fitted by Chris Cox and have tried it out (Fantastic) I would not know the toad is on the back of the motorhome if I couldn't see it with the Camera ... up to 60mph no sweat .. checked it twice down the road and the disc's and drums are cool.

Chris Cox ... no fuss .. good clean job ... 2 and a bit hours .. took me downtown and picked me up when the job was finished.

Very very happy.
 
Good for you locksmith your half way there now go enjoy your self let the lawyers sort the rest out for you. thats what i am doing now with my problem. you and your wife have a good summer. ken
 
Hi Andrew
So glad you have got things sorted :fun:
So now get packed up and take the misses on the holiday of that she will never forget
The weathers good, take to the open road and enjoy .
All the best to you both:wave:
 
locksmith said:
Have had my A Frame fitted by Chris Cox and have tried it out (Fantastic) I would not know the toad is on the back of the motorhome if I couldn't see it with the Camera ... up to 60mph no sweat .. checked it twice down the road and the disc's and drums are cool.

Chris Cox ... no fuss .. good clean job ... 2 and a bit hours .. took me downtown and picked me up when the job was finished.

Very very happy.
Click to expand...

Andrew a result at last off you both now go for a weekend away to try it out
everbody note the good job Chris Cox does if you want an A frame he is the chap to call
Alf
 
A Frame 50 mile test drive

Just back from a 50 + mile test drive along the country roads and byways towing my Smart on the A Frame and it is fantastic, Just need to build confidence :scared:before I venture out onto the motorways heading to North to Scotland.
At no time did the Smart toad with the Armitages A Frame tow so effortlessly.
Perhaps they will take note when a customer say's it's dragging in the future. My insurers are still unable to get any information, so it looks more and more like a court case, I have been in contact with my witnesses who can't believe Armitages have let it go this far after putting their hands up. :(
 
locksmith said:
Just back from a 50 + mile test drive along the country roads and byways towing my Smart on the A Frame and it is fantastic, Just need to build confidence :scared:before I venture out onto the motorways heading to North to Scotland.
At no time did the Smart toad with the Armitages A Frame tow so effortlessly.
Perhaps they will take note when a customer say's it's dragging in the future. My insurers are still unable to get any information, so it looks more and more like a court case, I have been in contact with my witnesses who can't believe Armitages have let it go this far after putting their hands up. :(
Click to expand...

Andrew perhaps we could arrange a midweek meet in the WF11 8** area and we could all pop down and get a quote for A frames etc all meet up and have a cupa as it were well a few hundred at least is the car park VERY big

Alf
 
locksmith said:
Just back from a 50 + mile test drive along the country roads and byways towing my Smart on the A Frame and it is fantastic, Just need to build confidence :scared:before I venture out onto the motorways heading to North to Scotland.
At no time did the Smart toad with the Armitages A Frame tow so effortlessly.
Perhaps they will take note when a customer say's it's dragging in the future. My insurers are still unable to get any information, so it looks more and more like a court case, I have been in contact with my witnesses who can't believe Armitages have let it go this far after putting their hands up. :(
Click to expand...

well done to you, hope you have a very good trip with no problems.
enjoy the both of you.

tranivanman
 
Alf 1 said:
Andrew perhaps we could arrange a midweek meet in the WF11 8** area and we could all pop down and get a quote for A frames etc all meet up and have a cupa as it were well a few hundred at least is the car park VERY big

Alf
Click to expand...
Alf .. WF11 is the last place I ever want to go, I'm even thinking I'll take M6 to Scotland instead of A1 from now on....
 
Good afternoon Locksmith,

Pleased to see its getting sorted, won't comment on what has happened before only to say I use an Armitage A frame to tow a Renault Modus on my travels collecting vans and have not had any problems with it apart from my 'learning curve' which applies to all A frames. (It was already fitted to car when I bought it)

What I have learnt is.

1. Make sure handbrake is ON before disconnecting, especially on a slope.........................................:banana:

2. Make sure the steering lock is OFF, and wheels centered, I leave the key in ignition, drove out once and heard a slight squeal and the front wheels had locked about an inch off centre.....................:rockroll:

3. Check lights working.

4, Go round and check everything is secure before you drive off, use a check list, at our age its easy to forget something.

Good luck

Peter
 
Locksmiths In Birmingham

We have very relevant experience in this field at Principal Security. Time spent as bench locksmiths together with many thousands of miles spent servicing national clients means that there is nothing we have not come across.
 
Hi locksmith

may i say how pleased i am to hear that you can now resume your travells and that you now have got a towable smart car.

it sounds to me as if you deserve to have as much help as people can give you, good luck for the future with your travells.

tranivanman
 
New A Frame

Just had a brand new 'braked' A frame (with jockey wheel) fitted to our Fiat Punto by firm in Chesterfield for just £700:drive:

& these are the guys http://towingaframes.co.uk/page15.html

Drove to Manchester then back to Dorset without any problems
 
Last edited:
You must log in or register to reply here.

Users who viewed this discussion (Total:0)

Back
Top