Armitages A Frame - Smart Car Fire - Locksmiths Bad Luck Strikes again.

wilthebeast said:
Pressure of work does not let you off ?????
You get paid to do the job RIGHT !!!!!
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now now keith we all make mistakes :cry: it's just that some of us admit it and put them right and sort the paper work out later
this outfit didn't even use Vaseline when they gave it to him:cool1:
 
Old_Arthur said:
now now keith we all make mistakes :cry: it's just that some of us admit it and put them right and sort the paper work out later
this outfit didn't even use Vaseline when they gave it to him:cool1:
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Yes sorry Arthur
We do all make mistakes
But just that there is a long break that we all look forward to having, does not let you off of your responsibility for a crap job :scared:
 
I am not trying to defend Armitages but I find it difficult to make an informed decision without hearing from Armitages, the insurance companies, the police, fire brigade, etc. I have no reason to disbelieve what Locksmith has said but he does not seem to know exactly what caused the fire. Lots of people have jumped to lots of conclusions including Wayne who it would seem was terrible upset at the thought he may be responsible and said a few things that maybe he should not have. I do think we should wait for a few more facts from the pro's before we announce a hanging verdict.

Richard
 
Tony Lee said:
Probably needs to be somewhere with no civil-case extradition treaty with Britain.

For a change, the location shown at the top right of my post is accurate.
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Bloody hell:scared: you must be on the run:lol-053:
 
the conversion, adapts ion and fitting side of the job sounded to be perfect, the hand over,demonstration and final adjustments were rushed timewise
i have no doubt the out come will be a good one BUT the firm failed to maintain the personal touch that they used to sell their product at the very first sign of trouble that was the COCK UP
 
ian81 said:
I do feel that this topic was started in haste after only two working days (effectively) at a time when a multiplicty of public holidays caused pressure of work in many a small business.
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On this forum we heard about it on 7th May and it happened on April 28th.

Regardless of whether it was two days or 10, just how many incidents like this does Armitage have to deal with every day. They say it has never happened before so wouldn't you think that given the incident was well out of the ordinary, regardless of how busy their highly experiences executive and workshop staff were, they SHOULD have at least designated their gardener or toilet cleaner to drive a courtesy car to Locksmith's house the next day - regardless of whether it was Sunday or wednesday.

Unless Locksmith is a complete rogue and liar, his car burst into flames shortly on leaving Armitages workshop and they were the last ones to work on it. If the smart car itself was at fault then surely all their knowledge about smart cars (they claim to do one a week), they MUST be at least as aware of their foibles as I am merely from reading these forums, so when Locksmith complained about the car 'dragging", that should have set off some very loud warning bells and he should not have been allowed to leave the workshop until the problem had been dealt with.

....so you never have made a cock up. Great to know perfection exists!!!!!
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We are not the slightest bit concerned with there being a 'cock up' Ian, although some of us consider this was more than just a simple cock-up, but what you should be concerned with, is what steps were taken to reduce the effects of the cock up. If Armitage had made even some basic efforts to reduce the aftermath, we would not be here discussing it.
 
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My personal opinion (not that of wildcamping.co.uk).

Problems are inevitable, solutions are the definition of a good company.

Unfortunately for the company here; their insurance company is in control and I am sure that they will not be doing anything that could be deemed as an acceptance of liability until they have fully investigated.

I personally would not tow a Smart Car without a special trailer. There are many reasons for this and I may do a post about it once this matter is concluded.

I hope that Locksmith quickly gets a replacement car with the towing frame fitted so that he and his good lady can continue their adventures.

Phil
 
Armitages

My insurance company has been fantastic. I have a replacement car and have decided to go down the line of another A Frame.?
My insurance company have tried to get information from Armitages insurers over the last month and have come up with nothing .. no information has been supplied to them .. I have a Smart car replacement, I'm unable to have another A Frame fitted as I used all my money on the last fit with Armitages.
Although I have another car I'm around £2100.00 out of pocket the bulk of that being the Armitages fitting cost's, with no way of getting that back till my insurance can get a response from them.
 
£2100 seems a lot, when I was in Towtal I asked them how much to fit one and they said £849 inclusive.
 
Your insurer via you can issue proceedings against them without risking costs & as the money claim is below £5K their should be no court costs accept the issue fee
 
Locksmith

Andrew I am glad you seem to be getting there I hope Armitages will offer you a full refund and out of pocket expenses ?? no dont laugh it may come to pass for them that wait long enough.

How is your wife I hope the stess has gone now with a result on the horizon.

Alf
 
Alf 1 said:
Andrew I am glad you seem to be getting there I hope Armitages will offer you a full refund and out of pocket expenses ?? no dont laugh it may come to pass for them that wait long enough.

How is your wife I hope the stess has gone now with a result on the horizon.

Alf
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Thank you for asking Alf, Mandy is doing rather well at the moment and enjoying the summer evening drives again in the smart with the hood down.
Thanks Alf....
 
Locksmith with all the 79 Emails sent from your new friends here French German Spanish we might have burnt there computer out trying to translate them all WE Hope :lol-053:
They all wish you and your wife well and don,t let the Bar- stewards get you down,:have fun:
 
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My suggestion is you take legal proceedings in the County Court seeking A) the cost of the installation, B) the expenses in respect of the loss of any insurance excess C) the reasonable out of pocket expenses you have had, travel, letters, phone calls, hire of car or other transport used like buses or train D) seek damages to be assessed by the court. If you can afford it hire a solicitor his legal costs are added to the claim as are the issue costs.

I have found over the years that people attention is more focused to an issue once a summons has arrived on there desk. The company will then be on to their insurance company to get it resolved. I will not go into the law on this as it is complicated, but I will say you do have a case.

But stop waiting for your insurance company to do something. You have the legal right to recover your loss. There are plenty of no win no fee solicitors about if you cannot fund the matter.

But to be honest I would advise you to issue proceedings in the Small claims court and go for the maximum amount you are allowed to claim. i.e i.e. it up to £5,000 made up from the losses you can show and the balance to damages and interest at the current county court rate.

Write to the company give and advise them that you intend to issue proceeding unless they settle your claim.. (same as the amount you will claim in the court) give them 7 days notice of action then go and get the N1 forms and issue and pay the court fees.. remember you will add the court fees to the sum claimed. If in doubt p.m. and I will talk you through it. Very easy to do.. The courts have made the procedure simple ... you can represent yourself and the District Judge is there to see the other side do not take advantage if they employ legal representatives and you do not. The truth and documents, photos will win the day I have found. This is not rocket science and once papers are issued it is amazing how many settle out of court.
 
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