The Jacks
Full Member
- Posts
- 121
- Likes
- 156
During the week we received a letter from Elddis titled "Potential safety issue" ,it said they have discovered a fault in the bonding of some leisure battery boxes, it seams there was not enough or the wrong bonding used to stick them into the opening and some were loosening off,it went on to ask me to have a visual inspection of the box and fill in a tic form saying I have inspected the box and all seams okay or there is a fault and I would take the van back to the supplier to be rectified and send the form back to them,I just about blew a gasket.
I wrote a letter back to them telling them the amount of problems we have had with our £38.000 van purchased from new only two years ago and had no intentions of even looking at the box never mind filling in the form, giving my reasons .
(1) I am not a qualified coach builder
(2) If this as you put it a “ POTENTIAL SAFETY ISSUE” it should be recalled and not up to the purchaser to inspect for irregularities and then expect them to sigh the form off to say everything is as it should be.
We have had three leisure batteries ,water ingress (the van was away for three weeks) which was supposedly fixed, a fault in the habitation lights (would not go off unless the master switch was switched off witch left us with no power) The water gauge was stuck at empty which meant we had to fill it up until it overflowed, the fridge switch broke, there was a recall for a faulty ignition relay (nothing to do with Elddis but it still had to be rectified) when it went for the habitation certificate in September the area where the repair for the water ingress was fixed it showed 20% moisture and it has to go back in March to be retested,so it looks like the repair done was not done properly.
Personally I think Elddis has a cheek asking purchasers to do what they are asking and putting the onus them, so I put my letter to them and their tic sheet in their prepaid envelope and posted it back to them,I will let you folks know if I get a reply
Anyone looking for a van,one careful owner low mileage.:lol-053::lol-053:
I wrote a letter back to them telling them the amount of problems we have had with our £38.000 van purchased from new only two years ago and had no intentions of even looking at the box never mind filling in the form, giving my reasons .
(1) I am not a qualified coach builder
(2) If this as you put it a “ POTENTIAL SAFETY ISSUE” it should be recalled and not up to the purchaser to inspect for irregularities and then expect them to sigh the form off to say everything is as it should be.
We have had three leisure batteries ,water ingress (the van was away for three weeks) which was supposedly fixed, a fault in the habitation lights (would not go off unless the master switch was switched off witch left us with no power) The water gauge was stuck at empty which meant we had to fill it up until it overflowed, the fridge switch broke, there was a recall for a faulty ignition relay (nothing to do with Elddis but it still had to be rectified) when it went for the habitation certificate in September the area where the repair for the water ingress was fixed it showed 20% moisture and it has to go back in March to be retested,so it looks like the repair done was not done properly.
Personally I think Elddis has a cheek asking purchasers to do what they are asking and putting the onus them, so I put my letter to them and their tic sheet in their prepaid envelope and posted it back to them,I will let you folks know if I get a reply
Anyone looking for a van,one careful owner low mileage.:lol-053::lol-053: