SimonM
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Middle of 2023 I bought a fairly new MH from a large dealership. It seemed to be exactly what I wanted. Soon afterwards when I’d loaded it fully and took it to a couple of local weighbridges it was very apparent I that it had been described inaccurately. I can’t say ‘illegally’ for obvious reasons but the inference is there.
I took them to task, described wrongly etc. and not fit for purpose. They refused the return, which is commonly expected of them, and so I went all legal.
My team argued the case back and forth for a couple of months while went away on holiday in my other motorhome that I was selling privately.
3 months later, or so, I was informed that it had been settled, and for me to get that MH back in order to get my refund, plus all expenses.
This I did and was fully reimbursed, I then went and bought a new Hymer after it had been weighed for me.
15 months since it was returned that same MH is still sitting unsold on the dealer forecourt. The payload has now been accurately shown as 250kg. A pitifully low value which will not allow it to be run legally on the road, if you consider carrying, crockery, silverware, food in fridge, water, clothing, people and a dozen other things we all carry. I’ve done the maths, accurately, and know it needs to be uprated from 3500kg, to at least 3850kg. By the way it had been down rated from 3650kg as it left the factory, so I found out later in my research.
To get it to 3850kg requires air suspension rear and a change of tyres minimum - I did that an enquiry exercise through SV. Lots of additional expense
My question is - how will they possibly be able to sell it now 15 months later , when it can’t be used? I am keeping a regular check on taxation and GVW of it. Judging by its price they want to recoup the original price along with their legal expenses - so it’s far higher than I paid.
I took them to task, described wrongly etc. and not fit for purpose. They refused the return, which is commonly expected of them, and so I went all legal.
My team argued the case back and forth for a couple of months while went away on holiday in my other motorhome that I was selling privately.
3 months later, or so, I was informed that it had been settled, and for me to get that MH back in order to get my refund, plus all expenses.
This I did and was fully reimbursed, I then went and bought a new Hymer after it had been weighed for me.
15 months since it was returned that same MH is still sitting unsold on the dealer forecourt. The payload has now been accurately shown as 250kg. A pitifully low value which will not allow it to be run legally on the road, if you consider carrying, crockery, silverware, food in fridge, water, clothing, people and a dozen other things we all carry. I’ve done the maths, accurately, and know it needs to be uprated from 3500kg, to at least 3850kg. By the way it had been down rated from 3650kg as it left the factory, so I found out later in my research.
To get it to 3850kg requires air suspension rear and a change of tyres minimum - I did that an enquiry exercise through SV. Lots of additional expense
My question is - how will they possibly be able to sell it now 15 months later , when it can’t be used? I am keeping a regular check on taxation and GVW of it. Judging by its price they want to recoup the original price along with their legal expenses - so it’s far higher than I paid.
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