W arming PLATTS garage and Fiat egr pipe recal

[Neckender]

I had the EGR pipe recall from Fiat when our van was a few weeks old and it was booked into PLATTS garage in Longton, Stoke on Trent who have recently stopped trading.
After PLATTS had completed the work I started to get a curry type burning smell when the van was first used for a few miles then the smell would disappear.
I thought it was the newness of the pipe and it would burn off, anyway after a further 8,000 miles I still have the smell.

I contacted Fiat UK with my concerns beginning of this month and they arranged for me to take my van to Imperial Commercial Garage in Derby.

Today I took my Ducato based van to imperial commercial garage in Derby and they had a quick look under the bonnet and found that PLATTS GARAGE Stoke on Trent who have ceased trading have not replaced the EGR pipework on the recall notice I had nearly 16 months ago.

Imperial seem to think that the EGR pipe as split and this is causing the smell, so now they’ve booked my van in again for Monday next week to do the work which PLATTS had been paid for under warranty.

If anyone else had this work done by PLATTS I would get their vans checked ASAP.

John.

 

[phillybarbour]

John,

Good to hear your now sorted even if it’s taken a lot of trouble to get there.

 

[Neckender]

Update Imperial commercials Derby had our van on Monday and they have confirmed that the intercooler pipe has split and now they are waiting for Fiat to give the go ahead to replace the pipe.

John.