Vanbitz

Well thank you vanbitz - NOT - i just got a reply from my email - they dont work on vehicles as old as mine.... snobby ghets
 
delicagirl said:
Well thank you vanbitz - NOT - i just got a reply from my email - they dont work on vehicles as old as mine.... snobby ghets
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Perhaps they are only interested in people with nice new toys and money .. Ask about fitting a new Blaupunkt Sat Nav at £1500 .. People queuing up to buy them .. I would have thought that there is a lot of work involved in doing the job but it does seem a bit on the expensive side.

..

You could fit your own it's not that complicated. I fitted an Autowatch which has wireless sensors which saves a lot of the wiring. We also have a dog so all the sensors are on the windows and door.

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delicagirl said:
Well thank you vanbitz - NOT - i just got a reply from my email - they dont work on vehicles as old as mine.... snobby ghets
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Hi. Don't know where you are in Somerset but we had a Cat1 alarm fitted by Hickleys in Taunton. It covers all doors and has an internal sensor.
Bd..
 
QFour said:
Perhaps they are only interested in people with nice new toys and money .. Ask about fitting a new Blaupunkt Sat Nav at £1500 .. People queuing up to buy them .. I would have thought that there is a lot of work involved in doing the job but it does seem a bit on the expensive side.

..

You could fit your own it's not that complicated. I fitted an Autowatch which has wireless sensors which saves a lot of the wiring. We also have a dog so all the sensors are on the windows and door.

..
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Yeah, & I bet they would be interested in an Older vehicle if it was of 'Classic' status as well, or featured in a Magazine !.

How old IS your vehicle DG !.

What DG was told by Vanbitz has got me thinking that as The Nest is 21years old now, I would have Paid the £20 they asked for in order to 'Register' & be able to Talk to them (Check out my earlier Post), Just to THEN be told ,'Oh your vehicle is to old for us to be able to supply the cable you want' !.
Outrageous when you think about it.
 
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The van I bought last year is 25 years old and the Strikeback alarm system was only installed a couple of years before I got it.
After I re-registered with them they were happy to provide full support.

No idea what they consider too old for a vehicle.

Nesting Zombie said:
Yeah, & I bet they would be interested in an Older vehicle if it was of 'Classic' status as well, or featured in a Magazine !.

How old IS your vehicle DG !.

What DG was told by Vanbitz has got me thinking that as The Nest is 21years old now, I would have Paid the £20 they asked for in order to 'Register' & be able to Talk to them (Check out my earlier Post), Just to THEN be told ,'Oh your vehicle is to old for us to be able to supply the cable you want' !.
Outrageous when you think about it.
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Nesting Zombie said:
Yeah, & I bet they would be interested in an Older vehicle if it was of 'Classic' status as well, or featured in a Magazine !.

How old IS your vehicle DG !.

What DG was told by Vanbitz has got me thinking that as The Nest is 21years old now, I would have Paid the £20 they asked for in order to 'Register' & be able to Talk to them (Check out my earlier Post), Just to THEN be told ,'Oh your vehicle is to old for us to be able to supply the cable you want' !.
Outrageous when you think about it.
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She's 24 years old.... a little younger than me !!!! i think they just did not want to work on it - as i had outlined what i wanted done and outlined the electrical configuration in the van and they probably thought "tough job." at least be honest Vanbitz ....
 
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reiverlad said:
The van I bought last year is 25 years old and the Strikeback alarm system was only installed a couple of years before I got it.
After I re-registered with them they were happy to provide full support.

No idea what they consider too old for a vehicle.
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That's great !,
But in my case I didn't want 'Full Support' But they wanted £20 just to Chat to me
 
reiverlad said:
Yeah - chat to you about what ??
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I just wanted to buy a 'Loop Cable' ! But because their records was 15 years & two owners out of date, they wouldn't even TALK to me without me RE Registering the vehicle WITH THEM at a cost of some £20, Let alone them Selling me a £25 cable & putting it in the Post !.


(Read my earlier Posts in this thread for the details).
 
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***** said:
Maybe you could make one up. It is only two wires into a plug! or one wire!
You just need to find out which terminals to use!
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Yeah I DID think about that TBH, I've obviously got the Back of vehicle Socket Connection, But the Original Vanbitz Supplied Plugin Cable has been lost at some point over the years. So I thought it would just be a case of Buying another from them as they are All wired up in the same Configuration. BUT
They just use the same Grey wire with NO Color Codes or Identifier on ALL the Pins, So where would someone even START to wire the Umteen Pins in the Socket ?.
I think THAT'S why they do it, Which kinda Makes sense as it's there Product
 
As I said before - and is quoted on the FAQ on their website, for security reasons, they will only ever talk to the registered owner of the strikeback alarm system. If that aint you then they they won't talk to you.
You won't get the benefits of a being an owner if you don't register with them as having their alarm system.

Nesting Zombie said:
I just wanted to buy a 'Loop Cable' ! But because their records was 15 years & two owners out of date, they wouldn't even TALK to me without me RE Registering the vehicle WITH THEM at a cost of some £20, Let alone them Selling me a £25 cable & putting it in the Post !.


(Read my earlier Posts in this thread for the details).
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reiverlad said:
As I said before - and is quoted on the FAQ on their website, for security reasons, they will only ever talk to the registered owner of the strikeback alarm system. If that aint you then they they won't talk to you.
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& I Agree with that, It would be MUCH easier if they in fact Done what you say & NOT Talk to me,, I just want them to Listen, & Let me buy a Cable from them !. NO problem with that, IN Fact That would be great !. I'm NOT paying some £20 so they can keep their records up to date.
I Don't have to pay my Credit Card when I change my address !.
I Don't have to pay DVLA when I purchase a different vehicle & Send off the V Whatever it is to register the fact !.
I Don't have to pay The Income Tax Office to up date changes in my work or Living Status !.
I Don't have to pay my Bank To Up date Address Details when I move or whatever !.

So my view is, Why Pay Vanbitz for the privilege of updating THEIR OWN records !.
 
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You are claiming they want the £20 just to keep their records up to date – I believe that’s more than a bit too simplistic a view to hold.

They state that the requirement for re-registration is very straightforward namely

They transfer their installation notes and electronic records into your name.
The advantage of this is that we will then be able to access the installation notes to assist you with fault finding.
Along with this we will be able to supply you spares and accessories for your system.

Our loyalty is to our customer, so if you need a replacement alarm fob for example and are not registered with us, please do not expect to be able to get one from us, what ever the reason.

Imagine the stupidity of paying us to install an alarm and then us supplying some one else with a key fob to turn the alarm off!

I believe they are being very reasonable in ONLY dealing with those that they KNOW are the registered owners of the alarm system they installed !


Nesting Zombie said:
& I Agree with that, It would be MUCH easier if they in fact Done what you say & NOT Talk to me,, I just want them to Listen, & Let me buy a Cable from them !. NO problem with that, IN Fact That would be great !. I'm NOT paying some £20 so they can keep their records up to date.
I Don't have to pay my Credit Card when I change my address !.
I Don't have to pay DVLA when I purchase a different vehicle & Send off the V Whatever it is to register the fact !.
I Don't have to pay The Income Tax Office to up date changes in my work or Living Status !.
I Don't have to pay my Bank To Up date Address Details when I move or whatever !.

So my view is, Why Pay Vanbitz for the privilege of updating THEIR OWN records !.
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reiverlad said:
You are claiming they want the £20 just to keep their records up to date – I believe that’s more than a bit too simplistic a view to hold.

They state that the requirement for re-registration is very straightforward namely

They transfer their installation notes and electronic records into your name.
The advantage of this is that we will then be able to access the installation notes to assist you with fault finding.
Along with this we will be able to supply you spares and accessories for your system.

Our loyalty is to our customer, so if you need a replacement alarm fob for example and are not registered with us, please do not expect to be able to get one from us, what ever the reason.

Imagine the stupidity of paying us to install an alarm and then us supplying some one else with a key fob to turn the alarm off!

I believe they are being very reasonable in ONLY dealing with those that they KNOW are the registered owners of the alarm system they installed !
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Its certainly NOT a simplistic view to hold, Its exactly what they said !.

Yeah, As said earlier in thread, I WASNT their Original Customer, I DONT want ANY of the support OR a Key fob That your on about. I Don't want any Codes or access to any of the Alarm Gubbins at all. If I did, Then I could more readily understand the measures you speak of & the procedures that they champion. But my alarm works perfectly fine !. I'm Very happy for them to up date their records if they wish with my information, But I'm Buxxerd if I'm going to pay them for doing that.
So why Pay for something I DONT want ?.
I AM however VERY happy to pay for the Cable that I DO/DID want !.
 
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But as they state on their website - they will ONLY deal with those they KNOW are owners of the system they have installed.
I have to agree with that view.

They are not to know whether in the future you will never require any assistance - or a replacement key fob either.

It seems like you will have to find your loop cable elsewhere.


Nesting Zombie said:
Its certainly NOT a simplistic view to hold, Its exactly what they said !.

Yeah, As said earlier in thread, I WASNT their Original Customer, I DONT want ANY of the support OR a Key fob That your on about. I Don't want any Codes or access to any of the Alarm Gubbins at all. If I did, Then I could more readily understand the measures you speak of & the procedures that they champion. But my alarm works perfectly fine !. I'm Very happy for them to up date their records if they wish with my information, But I'm Buxxerd if I'm going to pay them for doing that.
So why Pay for something I DONT want ?.
I AM however VERY happy to pay for the Cable that I DO/DID want !.
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reiverlad said:
But as they state on their website - they will ONLY deal with those they KNOW are owners of the system they have installed.
I have to agree with that view.

They are not to know whether in the future you will never require any assistance - or a replacement key fob either.

It seems like you will have to find your loop cable elsewhere.
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I'm ok with proving Vehicle Ownership, Of course I am. The same way I would if I wanted say a new Number plate made at Halfords or wherever, But I DONT have to pay Halfords to Up date their records to that fact, I Just Pay for the Number plate that I want them to provide.

& yes I think your right,, I guess I will have to try and find the cable elsewhere, Or do without.
 
We had our alarm serviced and a couple of other things done there last month. Can't speak highly enough of the professional service and how nice they are. Didn't mind us asking stupid questions and were very patient with us lol
 
I had to update my details with them a couple of years ago and wasn't asked to pay for the privilege.
Are you sure NZ that's what they meant ?
If so, then yes, that's excessive but I fully understand and agree with their reasons for insisting the owner is registered with them otherwise it would totally negate the whole premise of a good alarm system.....It would be a burglars paradise lol
 
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