Markd
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Tibby
At least you are making some progress.
I suspect there's a mixture of lying and incompetence - when you've got the parts but not fitted them it's easier to lie about parts not being there than admit you didn't know-look.
And with other jobs in workshop it's daft to promise immediate action rather than offer something that you can deliver - like first job tomorrow.
I suggest that you start to press them in writing about the dash board lights - if they say it's £1k and they won't do it then you can limber up to a rejection of the van. After all that's a large enough sum to make a difference.
If you like the van and want to help the dealer help you then pointing him in the right direction for a third party board @<£200 might keep him on side.
Are you dealing with the MD?
At least you are making some progress.
I suspect there's a mixture of lying and incompetence - when you've got the parts but not fitted them it's easier to lie about parts not being there than admit you didn't know-look.
And with other jobs in workshop it's daft to promise immediate action rather than offer something that you can deliver - like first job tomorrow.
I suggest that you start to press them in writing about the dash board lights - if they say it's £1k and they won't do it then you can limber up to a rejection of the van. After all that's a large enough sum to make a difference.
If you like the van and want to help the dealer help you then pointing him in the right direction for a third party board @<£200 might keep him on side.
Are you dealing with the MD?
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