Satellite DiSEqC problem

Jo001

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Does anyone know how to turn this off on a Snipe remote?

Our new system isn't locking on to a satellite. The manufacturer helpline person emailed that we need to turn DiSEqC off, but seems to have finished work at 5pm on Friday and hasn't told us how. The manual suggests sending the dish to its 'home' position will turn it off but that doesn't seem to be happening.

More detail - we didn't knowingly turn DiSEqC on. The system was fitted a few weeks ago, when we tried to use it yesterday the remote control batteries were dead so I replaced them. I have no idea if that's relevant.

If anyone can help, please bear in mind I'm a technosaur so you need to explain as if you were talking to a three year old whose first language is not English.

TIA.
 

TJBi

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May depend on which Snipe system you have.
Try Googling: snipe turn diseqc off
If a Snipe 3, this is an extract from the manual: "Press and hold DiSEqC button then turn on the controller."
I nearly always find pdf manuals more useful than paper; if they contain text rather than just images of text, you can search for any keyword you like and jump from one hit to the next till you find what you need.
 
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