Open letter to Caravan and Motorhome Club

barge1914

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I have penned the following to the Caravan and Motorhome Club. Before I press send I would welcome any comments, apart from those relating to P*****g in the wind of which I'm sure there will be plenty!

Open letter to the Caravan and Motorhome Club


Dear Sirs

I should like to know what efforts the Club has in the pipeline to address the needs of touring motorhomes, both in terms of basic overnight spaces and access to water and dump station facilities. I ask because I am reviewing whether I wish to remain a member once my subscription expires.

I along with many thousands of others am a motorhome owner and a member of the C&MC. Motorhomes offer the freedom of unscheduled travel, and the autonomy of not needing sanitary facilities every day. Because I have medical conditions which make it difficult to know far in advance when and how far I may travel on a particular day this is especially important. Indeed the motorhome is a lifeline enabling me to visit relatives in far flung places, journeys that for others can be done in a day but for me require a number of overnight stops. I have encountered many other motorhome owners with their own reasons for why it is difficult to plan and book ahead, for many others this freedom is the very essence of motorhoming.

Because my vehicle is fully self contained I use primarily CL sites as I do not need to pay for the expensive sanitary and other facilities provided at club sites, indeed in the summer months I don’t even need electricity. Although in truth I have no desire anyway to sit in a site in walking distance of nowhere with nothing but hundreds of others campers to stare at.

In the summer in the UK it is almost impossible to find sites without booking ahead. I consequently normally spend most of my time abroad where specific facilities are provided for motorhomes, where motorhomes are generally more welcome, and pre-booking is not required. This is something I share with the thousands of other motorhomers who stream across the Channel every year. In winter the majority of UK sites are closed even though many motorhomers travel all year.

In a normal year thousands of European motorhomers visit the UK expecting to turn up without booking and find facilities for motorhomes like at home. Every year an increasing volume of motorhomes are rented out to first timers who have little idea how to behave. Every year many fail to find a space for the night. Not surprising then that there is an increasing volume of complaints about motorhomes clogging up carparks and lay-bys, and concerns about dumping of waste. With the relaxing of Covid Rules anticipated in the near future, and the current scrabble to book up campsites, this problem is going to be seriously exacerbated by the sudden taking to the road by UK motorhomers who would otherwise be abroad, hirers, and the additional first timers created by the current surge in motorhome sales.

I am disappointed that the C&MC despite its new name does little to provide for the particular needs of touring motorhomes. Although it may be optimistic to expect the Club to provide new stand alone Aires / Sostas / Stellplatze on the continental model, I would note that many European campsites have devoted part of their space to basic overnight motorhome stops, and almost universally make their dump station facilities available to touring motorhomes for a charge.

Whenever I have in the past raised this subject on your forum all I get is smug replies from the entrenched caravanners and ex-caravanners that there is no demand for such facilities.

The Club at least could encourage provision of motorhome specific basic CL sites, and in particular to make its dump stations available for a charge. With the closure of many public toilets there will be an extraordinary demand for dump stations this year. The Camping and Caravanning Club already offers dump facilities for a charge, I see little reason why the C&MC could not so also and encourage some CLs to do likewise.

Given that the Club has had the benefit of public money for staff furlough schemes it could at least provide this small public service in return.


Regards
Ian Lones
 
I tried almost exactly the same thing 2 years ago and had a very short response; they were not considering anything like it... I quoted CCC as well but no joy from CAMC, so I did not renew my subscription and stayed with CCC. Occasionally we do stay at CMC licenced sites, but just pay the full amount instead of the CMC discount.
 
I have penned the following to the Caravan and Motorhome Club. Before I press send I would welcome any comments, apart from those relating to P*****g in the wind of which I'm sure there will be plenty!

Open letter to the Caravan and Motorhome Club


Dear Sirs

I should like to know what efforts the Club has in the pipeline to address the needs of touring motorhomes, both in terms of basic overnight spaces and access to water and dump station facilities. I ask because I am reviewing whether I wish to remain a member once my subscription expires.

I along with many thousands of others am a motorhome owner and a member of the C&MC. Motorhomes offer the freedom of unscheduled travel, and the autonomy of not needing sanitary facilities every day. Because I have medical conditions which make it difficult to know far in advance when and how far I may travel on a particular day this is especially important. Indeed the motorhome is a lifeline enabling me to visit relatives in far flung places, journeys that for others can be done in a day but for me require a number of overnight stops. I have encountered many other motorhome owners with their own reasons for why it is difficult to plan and book ahead, for many others this freedom is the very essence of motorhoming.

Because my vehicle is fully self contained I use primarily CL sites as I do not need to pay for the expensive sanitary and other facilities provided at club sites, indeed in the summer months I don’t even need electricity. Although in truth I have no desire anyway to sit in a site in walking distance of nowhere with nothing but hundreds of others campers to stare at.

In the summer in the UK it is almost impossible to find sites without booking ahead. I consequently normally spend most of my time abroad where specific facilities are provided for motorhomes, where motorhomes are generally more welcome, and pre-booking is not required. This is something I share with the thousands of other motorhomers who stream across the Channel every year. In winter the majority of UK sites are closed even though many motorhomers travel all year.

In a normal year thousands of European motorhomers visit the UK expecting to turn up without booking and find facilities for motorhomes like at home. Every year an increasing volume of motorhomes are rented out to first timers who have little idea how to behave. Every year many fail to find a space for the night. Not surprising then that there is an increasing volume of complaints about motorhomes clogging up carparks and lay-bys, and concerns about dumping of waste. With the relaxing of Covid Rules anticipated in the near future, and the current scrabble to book up campsites, this problem is going to be seriously exacerbated by the sudden taking to the road by UK motorhomers who would otherwise be abroad, hirers, and the additional first timers created by the current surge in motorhome sales.

I am disappointed that the C&MC despite its new name does little to provide for the particular needs of touring motorhomes. Although it may be optimistic to expect the Club to provide new stand alone Aires / Sostas / Stellplatze on the continental model, I would note that many European campsites have devoted part of their space to basic overnight motorhome stops, and almost universally make their dump station facilities available to touring motorhomes for a charge.

Whenever I have in the past raised this subject on your forum all I get is smug replies from the entrenched caravanners and ex-caravanners that there is no demand for such facilities.

The Club at least could encourage provision of motorhome specific basic CL sites, and in particular to make its dump stations available for a charge. With the closure of many public toilets there will be an extraordinary demand for dump stations this year. The Camping and Caravanning Club already offers dump facilities for a charge, I see little reason why the C&MC could not so also and encourage some CLs to do likewise.

Given that the Club has had the benefit of public money for staff furlough schemes it could at least provide this small public service in return.


Regards
Ian Lones

Is the highlighted section correct Ian, it doesn't read quite right to me, there again I'm fick so what do I know?
 
The C&MC will take more notice if the economic and financial benefits are strongly highlighted. It is all about money at the end of the day.

Remember the club pay local rates on its sites, employ site staff, and are reliant on obtaining ongoing licensing arrangements to operate a campsite, all in accordance with the legal and planning requirements of the UK.

It may require changes to their licensing arrangements to operate such arrangements as proposed, especially if facilities are outside the normal site barrier and boundary. And their rates bill may rise if sites are open all the year round. These type of points have to be covered and answered in such a way that it actually is a no brainer to offer such a service!

A big issue for the club going forward is that motorhomes and camper vans probably now make up over 50% of the mobile leisure home sales, outselling caravans. But the club itself may not recognise this as those with such vehicles do not consider club membership worthwhile for the reasons set out in the letter.

If they want to increase the membership numbers of those who own motorhomes and camper vans then they really do need to make the effort to provide the touring facilities and arrangements described.

These points need to be covered. Increased membership numbers mean increased revenue. They could offer 1 years free membership with every new motorhome sold! And if motorhome owners like what they find when hopping from C&MC site to site, then they will subsequently continue with membership in year 2.
 
There seems to be an error of judgement in the argument ....we need the cmc more than they need us .

The incremental income are they really bothered about ? For a start once sites close end of autumn which most do, retaining a member of staff to service a relatively small customer base of which some may only want to dump take on water makes no sense.

The only way it could work is using those sites open all year which restricts options,where the staffing associated operational overheads are already in place
 
You write "I consequently normally spend most of my time abroad where specific facilities are provided for motorhomes, where motorhomes are generally more welcome, and pre-booking is not required."

If it was my letter, I'd rethink the "normally spend most of my time abroad" bit.

I'd modify the wording so that they don't know that you normally camp in Europe, potentially assuming they are losing an active UK revenue stream.
.
 
The CMC are well aware that many people who are normally in Europe are in the UK this year. They have made sites available to fulltimers during lockdown. I would leave in the part about normally being abroad.
It might be an idea if more of us contacted the CMC about this. Putting my thinking cap on, as its probably good to have different wording from different people.
 
The best time to send a letter like this is when "considering" applying for membership,it incentivises them to give a positive response to a potential paying new member. if they've already got your fee in the bank then I see nothing to motivate them,they will assume you will just carry on with membership,but as you've pointed out there's been a massive surge of people wanting motorhomes,they will want that business,and be more inclined to be more forthcoming.
 
As I have said before in the words of Robert Zimmerman, the times are a changing.
You rightly highlight that due to times changing, they have changed their name, but not their attitudes. Not to far away most of their members will own vans. And hopefully most of them won’t swallow their propaganda about legalities. When the penny finally drops that being anti WC, is costing them, then and only then times will change. Great letter barge, well done. Get stuck in their.
 
The CMC are well aware that many people who are normally in Europe are in the UK this year. They have made sites available to fulltimers during lockdown. I would leave in the part about normally being abroad.
It might be an idea if more of us contacted the CMC about this. Putting my thinking cap on, as its probably good to have different wording from different people.
Yes, a torrent of different letters is more meaningful than one lone letter, or repeats of the same wording.
 
It should be the local government setting up aires in local towns
It should not be the caravan and motorhome club (of which I am a member) or the caravan and camping club.
The aires (motorhome only) should be run alongside the camping clubs.
If they are town central as a high percentage are in mainland Europe it brings much needed revenue direct to the local establishments not to a shareholder business.

Just my take on things... great letter by the way, though me writing to the club might send the wrong signal,
 
It should be the local government setting up aires in local towns
It should not be the caravan and motorhome club (of which I am a member) or the caravan and camping club.
The aires (motorhome only) should be run alongside the camping clubs.
If they are town central as a high percentage are in mainland Europe it brings much needed revenue direct to the local establishments not to a shareholder business.

Just my take on things... great letter by the way, though me writing to the club might send the wrong signal,
I think you'll find local government are going to have their hands full for many years to come dealing with the huge changes in society post Covid.
 
It should be the local government setting up aires in local towns
It should not be the caravan and motorhome club (of which I am a member) or the caravan and camping club.
The aires (motorhome only) should be run alongside the camping clubs.
If they are town central as a high percentage are in mainland Europe it brings much needed revenue direct to the local establishments not to a shareholder business.

Just my take on things... great letter by the way, though me writing to the club might send the wrong signal,

I totally agree. However the clubs should be encouraging this rather than trying to get all their members on their sites with totally unnecessary facilities.
 
Hi, I have always thought that sites should provide basic spaces for one night stopovers. Despite being a full member here, I don't wild camp, but one nighters certainly must impact on site revenue - I have not bothered with many week long (or longer) bookings as sites are very often fully booked only on a Friday or a Saturday, presumably by motorhomers or caravanners breaking their journey to further places. If I ran a site and got a one night booking in 'peak' season I wouldn't accept it or work harder to provide parking up in some corner with use of toilets/shower/waste disposal at a very basic price. Bob
 
I have read, although not come across a scheme in France which I believe is called accueil (or similar) whereby a site will accept an arrival after (say) six o’clock. The Motorhome has full access to the site facilities but must exit by (say) ten a.m. and cannot return for some days.
It always struck me as a good compromise as the likelihood of a caravan or multinight Motorhome arrival was slim by after 6 pm so rather than have an empty pitch earning nothing, the site could make (say) €10.

I have also stayed at aires which were in fact the carparks of community halls in France for a few euros. I would love to see similar occur here at home. A few pounds for the community and a bit of free security for their buildings by Motorhome presence.

Lots of options which need lobbying for, but I can’t see the clubs working on our behalf. Rather like too many charities they seem to exist as businesses to pay their staff with a nod to their raison d’etre.

Davy
 
I think if you go to the nearest wall in your house and talk to it about motorhome freedom to roam and the use of facilities the C&MC have. You will get a quicker reply.
They are not interested in you or me only the amount they can make. H&S will stop you going on site (already tried) for water/ waste. Then they will be complicit in helping you too wild camp. (Don't want that, no money in it). Like the rest we end up going to Europe. We are already looking to freedom yet looking on the club sites you would struggle on popular sites to put two nights together even before they have opened
 
I have penned the following to the Caravan and Motorhome Club. Before I press send I would welcome any comments, apart from those relating to P*****g in the wind of which I'm sure there will be plenty!

Open letter to the Caravan and Motorhome Club


Dear Sirs

I should like to know what efforts the Club has in the pipeline to address the needs of touring motorhomes, both in terms of basic overnight spaces and access to water and dump station facilities. I ask because I am reviewing whether I wish to remain a member once my subscription expires.

I along with many thousands of others am a motorhome owner and a member of the C&MC. Motorhomes offer the freedom of unscheduled travel, and the autonomy of not needing sanitary facilities every day. Because I have medical conditions which make it difficult to know far in advance when and how far I may travel on a particular day this is especially important. Indeed the motorhome is a lifeline enabling me to visit relatives in far flung places, journeys that for others can be done in a day but for me require a number of overnight stops. I have encountered many other motorhome owners with their own reasons for why it is difficult to plan and book ahead, for many others this freedom is the very essence of motorhoming.

Because my vehicle is fully self contained I use primarily CL sites as I do not need to pay for the expensive sanitary and other facilities provided at club sites, indeed in the summer months I don’t even need electricity. Although in truth I have no desire anyway to sit in a site in walking distance of nowhere with nothing but hundreds of others campers to stare at.

In the summer in the UK it is almost impossible to find sites without booking ahead. I consequently normally spend most of my time abroad where specific facilities are provided for motorhomes, where motorhomes are generally more welcome, and pre-booking is not required. This is something I share with the thousands of other motorhomers who stream across the Channel every year. In winter the majority of UK sites are closed even though many motorhomers travel all year.

In a normal year thousands of European motorhomers visit the UK expecting to turn up without booking and find facilities for motorhomes like at home. Every year an increasing volume of motorhomes are rented out to first timers who have little idea how to behave. Every year many fail to find a space for the night. Not surprising then that there is an increasing volume of complaints about motorhomes clogging up carparks and lay-bys, and concerns about dumping of waste. With the relaxing of Covid Rules anticipated in the near future, and the current scrabble to book up campsites, this problem is going to be seriously exacerbated by the sudden taking to the road by UK motorhomers who would otherwise be abroad, hirers, and the additional first timers created by the current surge in motorhome sales.

I am disappointed that the C&MC despite its new name does little to provide for the particular needs of touring motorhomes. Although it may be optimistic to expect the Club to provide new stand alone Aires / Sostas / Stellplatze on the continental model, I would note that many European campsites have devoted part of their space to basic overnight motorhome stops, and almost universally make their dump station facilities available to touring motorhomes for a charge.

Whenever I have in the past raised this subject on your forum all I get is smug replies from the entrenched caravanners and ex-caravanners that there is no demand for such facilities.

The Club at least could encourage provision of motorhome specific basic CL sites, and in particular to make its dump stations available for a charge. With the closure of many public toilets there will be an extraordinary demand for dump stations this year. The Camping and Caravanning Club already offers dump facilities for a charge, I see little reason why the C&MC could not so also and encourage some CLs to do likewise.

Given that the Club has had the benefit of public money for staff furlough schemes it could at least provide this small public service in return.


Regards
Ian Lones
I have emailed an appropriately amended version omitting your personal medical need aspects.
Well done.
 
I think if you go to the nearest wall in your house and talk to it about motorhome freedom to roam and the use of facilities the C&MC have. You will get a quicker reply.
They are not interested in you or me only the amount they can make. H&S will stop you going on site (already tried) for water/ waste. Then they will be complicit in helping you too wild camp. (Don't want that, no money in it). Like the rest we end up going to Europe. We are already looking to freedom yet looking on the club sites you would struggle on popular sites to put two nights together even before they have opened

And it’s a real shame you have to go to Europe to be treated properly, instead of here were you are seen as a problem to be dealt with.
 

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