Sharpie
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If you check Trustpilot then Three have the best overall rating of all the big 5 UK mobile providers!
You have to look at the relative comparisons for Three, Vodafone, Orange, EE, and O2.
Three are the best by a wide margin in most cases!
Basically it is obvious (to me anyway) that Three are by some way the least complained about provider.
I agree, I've been with Three since the start and seen their network get better and better all the time. They built it with data use in mind from the start, and if you have a decent signal it works excellently.
A brother uses one of their homefi setups and gets blistering speeds. Has cut off his landline and uses his mobile for voice and other things. But he is mobile, lives in rented accommodation, and can only plan say six months ahead.
An ideal arrangement as well for e.g. students.
Cutting off your landline is a big decision, if you later regret and want it back it may cost over £300 to do so.
As for anyone who signs up to say a 2 year contract, well that is a contract, a commitment. When you sign up to one, don't just look at the headline monthly figure, work out what it is going to cost over the full term, that is what you are committing yourself to, if you want out early, well sorry you have broken the contract and must expect to pay off the remaining outstanding part. Whingeing about it is just cutting off your nose to spite your face, stopping the direct debit etc. is just likely to get you a poor credit record, just accept that you hadn't thought ahead and let it run, however imperfect you might think it is.and keep on using it instead of still eventually having to pay out but had nothing for it.
I've found Three to be far and away the best network with the best service, have used all the others over the years.
All broadband suppliers have introductory offers to attract new business, as with insurers etc.that's how life is, yes you can save a bit by swapping around at each renewal date but I prefer to stick with my good one (Plusnet) who I believe to be a solid, even caring, company. Better than BT (but owned by them).
Wouldn't touch TalkTalk with a bargepole, remember their serious data breach a few years ago ?
If your exchange is "unbundled" then you will have the option to contract directly with alternative suppliers and bypass BT. But the infrastructure will still be run by Openreach in almost all cases.