marchie
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I have logged and photographed everything, saving all emails, texts and a Google Notes file of the various exchanges. The Duty EHO rang me back this afternoon to confirm that she will pass my latest concern [refusal to confirm that the upstairs flat has repaired the leak, becuase they haven't and lied to the EHO Case Officer] for investigation. She suggested that I leave it to the EHO to deal with next weekSteve, you could try ringing the environmental health department within the local council. They will get involved in noise and anti social issues, your problem may well fall under the latter category.
Also worthwhile keeping a log of all events.
Good luck.
Steve