kaput in Deutschland

mossypossy

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Kaput

After a week of touring Europe engine goes pop.

Hotel in Germany this morning waiting for a hire car to drive back home.

Motorhome will be repatriated

Test driving Comfort Insurance customer support........
 
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Fiat main dealer had a look and said was bad. Had a new cam belt in Jan as well.

Said a 12 day wait to get it fixed.

My mechanic says he can sort it out.

To be honest it was getting a bit too hot for comfort out here.......40 degrees on board yesterday at the repair garage in Saarlouis
 
OK, good luck with everything.

Get some all round photos of the van before they start transporting it back to the UK, just in case.
 
We will be foot passengers on a ferry at some point.

Can you just turn up and pay for a crossing?

I would have thought so
 
What a shame. I hope you get it all sorted to your satisfaction.
If we had to get a foot passage home from France we'd be stuffed. Even 2 people can't carry that much wine.:rolleyes2:
 
We will be interested in your customer report as we are with Comfort as well :wave: safe journey back. Make sure you photograph everything inside and out before you leave.
 
Sharon the Cat said:
What a shame. I hope you get it all sorted to your satisfaction.
If we had to get a foot passage home from France we'd be stuffed. Even 2 people can't carry that much wine.:rolleyes2:
Click to expand...

That's why you photograph everything :wave:
 
When our old van broke in France the car we got to return in was handed over in Calais and we picked up a Brit registered car there took that on the ferry and returned it to local agents next day
 
Had my alternator pack up in germany, fiat main dealer wanted 600 euro without fitting, good job I was carrying a generator. Got it repaired back here for 42 quid :confused:
 
Really really sorry to hear that MossyPossy especially as you have been so very helpful to us. Trust it goes well for you. Our next requirement is a Truma engineer ! ! ! ! :raofl:
 
Got home in the early hours.
Comfort Insurance use European RAC which were superb.
All the problems came from the German side, with taxis insisting on cash, some not even interested.
Two week wait for any work at any garage.
Impossible to get a hire car in Germany

RAC had to resort to sending a taxi from France to take us to a French hire car firm.
They also have to transfer the motorhome from Germany to France to get more than a cursory diagnosis.

My first call for assistance was to an English person who used okey dokey a lot which was so reassuring.

They even managed to get us a hire car in Dover at ten at night!!!!!!

Think there is a warning somewhere here about where not to break down.

Bad thing is when we do manage to get back on board it will be stinky. Unable to dump grey waste on fancy German Fiat Alfa Romeo forecourt.

Another tip is to have suitcases on board the motorhome or you will look like tramps on the ferry with your bulging Lidl bags
 
Was it the cam belt that failed ?
If yes , was it main dealer fitted, if yes you could try a claim against them. It is the only reason I have cam belts done at main dealer.
 
credit due , you seem reasonably calm an collected about it all. I hope everything gets fixed with no more headaches

Channa
 
No idea on failure yet. Cam belt was done by a van truck centre so you would have thought a Ducato engine was familiar to them.

Driving along then a pop sound, engine cuts out and I coast to a halt one mile later.

Turn of key results in a thunk noise.

Main dealer says in German he can only turn engine in one direction by hand......I think.

I still have 3 grand in the kitty before I end up having paid market rate for the motorhome and we had a great first week.

Highlight was Roche Dabo in the Vosges. Mountain top car park with blissful views and so quiet.
 
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