kaput in Deutschland

Teutone said:
Unfortunately this will be an expense which will not dramatically improve the value of you motorhome. Sure when selling it one day it wil help to achieve a better price but as always, everybody will be keen to buy it for the low mileage engine but won't be willing to pay a premium and point to the age of the vehicle to knock the price down. I would do the same to be honest because if it ever gets written off, the insurance will just look at the book value.
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Lucky I paid 5 grand under market value or I would be getting stressy
 
Replacement engine

I am not a mechanic or MH expert but a simple replacement of the engine seems to me to be the only sensible solution.
Keep it simple and easy and quick.

The only alternatives are
1 A new engine
2 An already "factory Reconditioned" unit.
3 An identical unit from a writeoff (but this would need extracting first)

My preference is no 1 unless you can get a reliable no 2 at a much reduced price.

However the labour would be the same thus No 1 seems best

Best wishes ... a nasty problem etc
 
Just a link

I found this.

It may be of interest !

I have no connections this the company ...
Your dilema caused me to research my own engine
 
Engine Options

Have read through the post to catch up with your story and can offer a possible idea of wait for it to be returned and then consider buying a VW engine - guess many will be going cheap soon.

Seriously though - although not recently researched but I did find a few 2.8L engined motorhomes for sale on auction sites. Possibly get a vehicle from an insurance company/auction house.

Hope all goes well whichever route taken.
 
After all this time and the loo not being emptied we should all be able to smell it arrive in the UK, :lol-053:
 
What a wait I feel very sorry for you having followed this thread I wonder if you are entitled to any compensation a good start would be a letter to the insurance ombudsman. They are sometimes helpfull and can tell tbe insurance company what they think your entitled to for your inconvenice in my case I got a cheque with in a week of the ombudsmans decision
 
Dunno what a reasonable time to wait for the repatriation of a large motorhome would be

So far they have not actually failed to keep to an eta....although they have only ever given one
 
Regret that I haven't anything helpful to offer. We've had 3 repatriations in 17 years. While they were a pain, Safeguard handled the repatriation side brilliantly.

What do you think of your current insurer, Comfort ?
Hope it's over soon.
 
Getting silly now

Spoke to RAC Europe just now and surprise surprise delivery date has moved from the 7th to the 14th

Comfort have absolutely no involvement in this recovery. It is all contracted out to RAC.
 
mossypossy said:
Spoke to RAC Europe just now and surprise surprise delivery date has moved from the 7th to the 14th

Comfort have absolutely no involvement in this recovery. It is all contracted out to RAC.
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So sorry to read about your plight, and probably does not bode well for others with large motorhomes, requiring repatriation.

As for the 'tongue in cheek' engine upgrade, ours is a Fiat 2.8ltr JTD, with electronic 'magic' to boost the engine power, and I find the vehicle more than capable up hill or 'making progress' on the autobahn. :)
 
Comfort / RAC

mossypossy said:
Spoke to RAC Europe just now and surprise surprise delivery date has moved from the 7th to the 14th

Comfort have absolutely no involvement in this recovery. It is all contracted out to RAC.
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You paid comfort for the breakdown cover
Thus they are responsible...

Keep hassling comfort. NOT the RAC.


I had a similar problem with Lloyds bank and AXA over a "Volcano Claim".
Whilst I got nowhere with AXA the fact that I explained to the bank that their travel insurers were "useless" and unless something happened I would move to another bank.... I got about half the owed claim back as an Ex-gratia payment from Lloyds.

Unfortunately depending on your circumstances in may be that Comfort are your only choice for insurance.
In which case hassling them is not a good idea.

I am a fairly pleasant person but I have learnt to be very direct and indeed quite obnoxious and persistent.
Persistence is they key and NOT swearing.

It might not help in getting you vehicle back on the road but you might get some recompense for poor service.

Take your problem to the CAB see what they say..Last resort is the ombudsman
 
I still have nothing to base an "average" repatriation time for a large 8m vehicle on.

Mentioned timescale to Comfort and they say they are now monitoring the claim

(my broken engine is the non jtd one so cannot be mapped)
 
jagmanx said:
You paid comfort for the breakdown cover
Thus they are responsible...

Keep hassling comfort. NOT the RAC.


I had a similar problem with Lloyds bank and AXA over a "Volcano Claim".
Whilst I got nowhere with AXA the fact that I explained to the bank that their travel insurers were "useless" and unless something happened I would move to another bank.... I got about half the owed claim back as an Ex-gratia payment from Lloyds.

Unfortunately depending on your circumstances in may be that Comfort are your only choice for insurance.
In which case hassling them is not a good idea.

I am a fairly pleasant person but I have learnt to be very direct and indeed quite obnoxious and persistent.
Persistence is they key and NOT swearing.

It might not help in getting you vehicle back on the road but you might get some recompense for poor service.

Take your problem to the CAB see what they say..Last resort is the ombudsman
Click to expand...


HERE Here!

You paid your money to Comfort for the full services that they offered.

Did you pay Comfort by credit card..... Get onto them too.
 
jagmanx said:
You paid comfort for the breakdown cover
Thus they are responsible...

Keep hassling comfort. NOT the RAC.
Click to expand...

This is a point I made much earlier on this thread.

Regarding the length of time this has taken, which seems inordinately long, the measure is usually taken as to whether or not it is 'reasonable'.

I would argue that TWO MONTHS is far from reasonable, and I would put that in writing to your insurers.
 
Collected

Got a call this morning.
Motorhome has just been uplifted from the garage in France.

See if they can manage to lose it in transit now
 
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