number14
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My 2018 PVC which I bought at 2yo, was factory fitted with a 120W solar panel and an NDS controller. A feature I liked about the NDS was the feed to the starter battery (SB) which kicked in once the leisure batts were charged and, also, it always worked reliably even after I renewed the LBs and disconnected everything.
Last year, after two cloudy days off grid and binge watching the Olympics we managed to trigger the low voltage alarm, so I decided a solar upgrade would be in order. The controller also needed uprating to match so I went with a newer NDS which has a similar feed to the SB.
Bad move!
Right from the off the NDS didn't work as described in the manual. The status LEDs displayed incorrectly and the voltage to the SB was up to 16.5V.
I exchanged emails with the supplier, Roadpro, who, to be fair, were helpful. They suggested a reset and sent the following instructions:-
Pop something over the panel to stop any power from being made.
Pull solar cables out (neg first) then + make sure it can't touch anything
Pull battery cables out (neg first) + make sure it can't touch anything
Wait for a few minutes
Put the battery cable back in neg first then +.
Put solar in neg first then Positives.
Check all is ok i.e no stray strands
uncover solar panel
It must be done in this order or it may destroy the charge controller.
The reset didn't work and Roadpro eventually sent a replacement (thanks Roadpro) which I fitted as per the above connection sequence.
That worked but my annoyance is twofold.
1. If the connection sequence is so critical, why is there no mention of it in the instruction manual? How is your average competant DIY installer supposed to know?
2. It's an appalling design anyway for a consumer item if the connection sequence is so critical.
That was all last September. Fast forward to last week.
I had decided a while ago that the wiring on and around the batteries was rather messy and needed tidying. I pulled the fuses from the solar feed, controller output and battery distribution panel connection, tidied up and reconnected. No prizes for guessing what's happened to the controller.
So, I've cut my losses and a Victron Smart controller and Smart shunt arrive tomorrow. The Victron installation instructions clearly state the order in which connections must be made so I'm anticipating a happy ending. (No, not that sort of happy ending so stop giggling at the back!)
I will lose the SB feed function but I can manage that if it means I have a robust piece of kit fitted.
Last year, after two cloudy days off grid and binge watching the Olympics we managed to trigger the low voltage alarm, so I decided a solar upgrade would be in order. The controller also needed uprating to match so I went with a newer NDS which has a similar feed to the SB.
Bad move!
Right from the off the NDS didn't work as described in the manual. The status LEDs displayed incorrectly and the voltage to the SB was up to 16.5V.
I exchanged emails with the supplier, Roadpro, who, to be fair, were helpful. They suggested a reset and sent the following instructions:-
Pop something over the panel to stop any power from being made.
Pull solar cables out (neg first) then + make sure it can't touch anything
Pull battery cables out (neg first) + make sure it can't touch anything
Wait for a few minutes
Put the battery cable back in neg first then +.
Put solar in neg first then Positives.
Check all is ok i.e no stray strands
uncover solar panel
It must be done in this order or it may destroy the charge controller.
The reset didn't work and Roadpro eventually sent a replacement (thanks Roadpro) which I fitted as per the above connection sequence.
That worked but my annoyance is twofold.
1. If the connection sequence is so critical, why is there no mention of it in the instruction manual? How is your average competant DIY installer supposed to know?
2. It's an appalling design anyway for a consumer item if the connection sequence is so critical.
That was all last September. Fast forward to last week.
I had decided a while ago that the wiring on and around the batteries was rather messy and needed tidying. I pulled the fuses from the solar feed, controller output and battery distribution panel connection, tidied up and reconnected. No prizes for guessing what's happened to the controller.
So, I've cut my losses and a Victron Smart controller and Smart shunt arrive tomorrow. The Victron installation instructions clearly state the order in which connections must be made so I'm anticipating a happy ending. (No, not that sort of happy ending so stop giggling at the back!)
I will lose the SB feed function but I can manage that if it means I have a robust piece of kit fitted.
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