AIB Recovery FANTASTIC

delicagirl

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Hi All.. As some of you know I left Somerset in mid May and planned to stay away till mid September. Two nights ago i was in my beloved isolated dead end valley in the Lakes writing and sun bathing and reading and chilling and loving it. I then headed south to visit my lovely cousin and on a fast dual carriage way just north of Kendal there's a really loud cracking noise (i thought something truly horrible had broken). I immediately stopped and realised the rear passenger tyre was shredded. So I call out the AIB recovery guys who "will be with me in an hour". I could see no barrier so sitting in the van seemed the only option. As a lot of traffic ignored my red triangle I moved it farther and farther back. It was very scary. I finally spotted a barrier further back and waited behind it, buts its frightening watching your vehicle almost rammed many times. Andyjanet (ex AA guy) told me to call 101 immediately. So i did and the police arrived shortly, coned off the road to prevent an accident and were lovely. The cops said they would much rather prevent an accident than sweep up the consequences... so if you are ever in that position 101 gets you through to police who will attend if they consider it a danger. I would never have thought of that without Andy. The rescue guy arrives, he gets up on the van roof, gets the spare, changes it, and off i go again in about an hour.


I drive on happily to Manchester and 2 hours later I cant get into gear. I call the lovely Andy again and he surmises that the clutch may have died, or the cable snapped. So ... i call out the AIB recovery again !! I am once again on a dual carriage way, but in between two sets of lights so traffic's not as fast, but i put out the emergency red triangle - Again !! (They are only a few quid and really worth having.) Recovery tell me that we need to look at the possibility of local repairs so i call 2 Mitsubishi garages who say that spares may take 10-14 days to arrive - and since i'd rather my local garage work on it, then recovery to my Somerset home seems the only option. So.... a flatbed truck arrives. The driver decides after loading me on it, that its not a strong enough truck for the weight of my van , and another truck arrives, but the 2 drivers are still not happy with the weight, so we drive to their depot to let the boss decide. The drive there was an unstable nightmare with the truck, van and me swaying about all over the place because i had filled both water and fuel tanks the day before. The boss was a camper owner and so I learn how to drain all the water from my van (250 litres - a fair old weight) and its put it on an entirely different heavier truck. Finally at 5.00pm we leave Manchester, stop at the worst services on the M5 where i am so ravenous i eat a Burger king and chips !!! OMG what muck - and we get back home at 11.15pm last night, drop the van off at the local garage (who know its coming and will look on Tuesday) and i stagger home with a carrier bag of emergency foodstuff and here i am home at last. Its not the way I planned to come come, but, I'm home, and in one piece.

AIB recovery garage in Manchester - GM Recovery - were exceptional. Their concerns about the safety of me and the van were paramount - staff were professional and caring and I was delighted with their service.


Because i have been away for so long, its really weird to be home again - i'm not balancing well when i walk round !!! Having been in the van for 105 days and every time i move in the van the water tanks create a gentle ripple and soft swaying and my body has compensated for that and now i am on terra firma its not a happy body at all !!! That will pass.

I cant remember where anything is in my kitchen cupboards, and feel like i am in someone elses house.

I'm looking out the window and realising the view wont change in the morning- shucks.

But in the M5 services shop last night where i bought some food - the till operator asked "been anywhere nice?" and my face lit up- "Oh yes" i have been to many many nice places, and met many many interesting people and i am smiling right now thinking of some of them. More of that later.

Thank you AIB and the Recovery call centre and GM - a fabulous service.
 
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Thanks for that comprehensive report,very reassuring as I have only just recently changed to AIB.The motorway and dual carriageway hard shoulders are indeed a dangerous place.I did see the accident statistics for hard shoulder fatalities once and was shocked at the figures,never sit in your vehicle on the hard shoulder no matter what the weather is like,I would sooner get cold or wet than be wiped out by a HGV.I just hope I never need the recovery service.
 
I am sorry to learn the trip ended the way it did Deliciagirl.

I echo Wakks comments ,it is reassuring to hear of good service, includng the police who have had a bit of a bashing recently (me one of them )

Hopefully, a cheap repair

Channa
 
Thanks - Its not the end of the trip that I planned, but I was on my way south and would have been home in a couple of weeks anyway, and actually being driven home in style being able to see the countryside without having to concentrate on driving was a real joy after 3 months of driving myself - and even though it is the august bank holiday weekend the M6/M5 going south were free from any traffic jams completely - the northbound carriageway was altogether different !!

Am off to empty the van now - taking a suitcase on wheels to my van at the local garage - as my car wont start - hardly surprising after so long sat on the drive !!

I'll write up my journey later on.....
 
Sorry to hear of your mechanical mayhem. Coincidently I had RAC renewal come through yesterday. £183.50 including Europea coverage for the camper.
After a long phone call to try and get a bit off I discovered that my Hymer B544, the only vehicle we go abroad in was no longer, due to it's age covered?
They only cover motorhomes under 11 years of age! I negotiated a rate for UK breakdown and recovery @ £74.81. I phoned AIB who has all my vehicles covered and Darren arranged European cover for the motorhome @ £75.00.
So win win all round.
 
Sorry to hear of your mechanical mayhem. Coincidently I had RAC renewal come through yesterday. £183.50 including Europea coverage for the camper.
After a long phone call to try and get a bit off I discovered that my Hymer B544, the only vehicle we go abroad in was no longer, due to it's age covered?
They only cover motorhomes under 11 years of age! I negotiated a rate for UK breakdown and recovery @ £74.81. I phoned AIB who has all my vehicles covered and Darren arranged European cover for the motorhome @ £75.00.
So win win all round.


Darren told me that they sell the recovery policies at cost to their customers ..... (I paid £50 for my car recovery and £75 for the van) so i sure have had my monies worth this year - as i had to call them out for a puncture on my car just before i went away in May.
 
I'm intrigued that you have 250litre water capacity, that's one hell of a lot of water to carry esp in such a size van.
 
I'm intrigued that you have 250litre water capacity, that's one hell of a lot of water to carry esp in such a size van.

i have a 180 capacity tank which fills the storage area under one of the double dining area bench seats - and i have a separate drinking water jerry can supply in the kitchen, and i carry spare bottles in external lockers as well. i can go for more than a week without needing to refill which is very convenient. I rarely drive more than 50mph so i dont know if full tanks affect my mpg by much - but since i dont know what my mpg is anyway (i have to pay what i have to pay for fuel) whats the point worrying about it?
 
Happy to hear that you had a good service from your breakdown insurance, I pay an extra £75 for breakdown cover from my insurance company, but one of the stipulations is that the vehicle is serviced. Something I don't do every year because of the low mileage I drive.
Does AIB insist on regular service schedules?
We have an on-board fresh water tank of 120 litres, and I have noticed a difference in a full diesel tank range when leaving home with a full water tank and coming back with an empty (ish) one. I suppose when you think about it.... it is carrying 120kg more on the outward trip.
 
Beemer - the way i look at my water load is that i travel alone and the water weight is maybe = to another person.. so i dont worry.

Re servicing i dont know what AIB specifies - i read the T&Cs of the insurance policy but dont recall reading a policy for the breakdown.. an interesting thing to do for the future maybe
 
Happy to hear that you had a good service from your breakdown insurance, I pay an extra £75 for breakdown cover from my insurance company, but one of the stipulations is that the vehicle is serviced. Something I don't do every year because of the low mileage I drive.
Does AIB insist on regular service schedules?
We have an on-board fresh water tank of 120 litres, and I have noticed a difference in a full diesel tank range when leaving home with a full water tank and coming back with an empty (ish) one. I suppose when you think about it.... it is carrying 120kg more on the outward trip.

Never been asked for service details regarding my breakdown over with aib,fourth year in.glad to say never had to use the service but I tend to over service my vehicles.great believer in if you look after it ,it will look after you.am I nuts or wot?b4 the comments fly in!😡
 
Never been asked for service details regarding my breakdown over with aib,fourth year in.glad to say never had to use the service but I tend to over service my vehicles.great believer in if you look after it ,it will look after you.am I nuts or wot?b4 the comments fly in!😡

its great that you never had to call out the recovery folks, laird, but older vehicles will have component failure no matter how well we look after them, just as tyres will blow out now and again

my van is imported from Japan so i have no service history at all - but i got the cambelt changed last year, and had a full service before i left, took a spares box of belts/lamps/oil etc with me - but not needed, thank goodness.
 
its great that you never had to call out the recovery folks, laird, but older vehicles will have component failure no matter how well we look after them, just as tyres will blow out now and again

my van is imported from Japan so i have no service history at all - but i got the cambelt changed last year, and had a full service before i left, took a spares box of belts/lamps/oil etc with me - but not needed, thank goodness.

Yeah can mind the fiasco with your belt situation f I'm not mistaken.i used to have a bongo 2:5 td never had any bother here or abroad with that either ,lucky?
 
Good you got sorted with aib though i must ask did you look at tyres for age and cracking before you left,clutch cables should be changed every couple of years and clutches just dont stop working as there are tell tails like no adjustment, pedal to hard at top and not bitting about a inch from floor,2 good services a year should show these we faults up,that is if you have a good mechanic.
 
Good you got sorted with aib though i must ask did you look at tyres for age and cracking before you left,clutch cables should be changed every couple of years and clutches just dont stop working as there are tell tails like no adjustment, pedal to hard at top and not bitting about a inch from floor,2 good services a year should show these we faults up,that is if you have a good mechanic.

Hi Trev - yes indeed i looked at all the tyres and bought a new spare as roof-storage had caused it to degrade and it was not roadworthy. I did buy a cover for it, but the Irish lashing winds i was subjected to soon shredded the cover, so a new one is needed now.

My local garage moved the van from where the recovery trailer had off loaded it and they think its not a broken clutch - maybe a slave cylinder - but at present they have no access to their tall external hoist, so i'm having to wait for the final diagnosis - but that's ok i have a lot to do to catch up after being away for so long.

One thing which transpired during my Recovery for puncture replacement (after one had shredded), was that the spare wheel which came down from the roof had its bolt holes in different places than the other four wheels. it went on the van easily enough, but was difficult to re-fix to the roof. What significance is this ?
 
Explain this to garage and ask them to check the pcd of wheels
P.s. While their at it check fit on spigot.
 
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Hi Trev - yes indeed i looked at all the tyres and bought a new spare as roof-storage had caused it to degrade and it was not roadworthy. I did buy a cover for it, but the Irish lashing winds i was subjected to soon shredded the cover, so a new one is needed now.

My local garage moved the van from where the recovery trailer had off loaded it and they think its not a broken clutch - maybe a slave cylinder - but at present they have no access to their tall external hoist, so i'm having to wait for the final diagnosis - but that's ok i have a lot to do to catch up after being away for so long.

One thing which transpired during my Recovery for puncture replacement (after one had shredded), was that the spare wheel which came down from the roof had its bolt holes in different places than the other four wheels. it went on the van easily enough, but was difficult to re-fix to the roof. What significance is this ?

Ok so you have a fluid clutch rather than cable and should be able to renew or get seals,as for tyres in sunlight they do go down hill with cracking and age of which 6 years is about max,i would look close at sp wheel on studs as the pcd should be exact,if not dont use it ,i seen this happen on skoda favorits when the wheels almost looked the same but pcd changed in late 92 and went from 102 mm to standard vw 100mm pcd and some folk lost wheels as they did not get a proper grip on the nut to flange,so do look as pcd will be stamped on rim and compare this with your van pcd.
 
Ok so you have a fluid clutch rather than cable and should be able to renew or get seals,as for tyres in sunlight they do go down hill with cracking and age of which 6 years is about max,i would look close at sp wheel on studs as the pcd should be exact,if not dont use it ,i seen this happen on skoda favorits when the wheels almost looked the same but pcd changed in late 92 and went from 102 mm to standard vw 100mm pcd and some folk lost wheels as they did not get a proper grip on the nut to flange,so do look as pcd will be stamped on rim and compare this with your van pcd.


Thanks everyone ... the garage and i had a chat about tyre sizes etc today and they will check them all out when they work on it. I had not realised that with it being 4WD i have to have all the tyres exactly the same size - on some other vehicles i have owned i was able to have one size front wheels and a different size rear wheels.

PCD - i googled it and had a good read, so there's another thing i have learned today - and now i can knowledgeably mention it when talking about the van's wheels at the garage.

You Guys on this forum are AWESOME !!!!
 
Beemer - the way i look at my water load is that i travel alone and the water weight is maybe = to another person.. so i dont worry.

Each litre of water weighs 1Kg - so carrying 250 litres is a load of 250Kg, or a quarter of a ton!

Or at least three people!
 
Each litre of water weighs 1Kg - so carrying 250 litres is a load of 250Kg, or a quarter of a ton!

Or at least three people!

maybe i need to have a closer look at the van to ensure that i have these numbers correct Phil - thanks for that calculation.... no wonder the Recovery depot manager wanted to off load all my water. Now might also be a good time to go to a public weigh-bridge as i have never weighed the van before and it is empty of 'stuff' and water.
 

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