Just got off the phone with Fuxx after opening a letter, received this morning, with notice to cancel our
insurance. I am now £57.63 lighter, this is on top of the £362.65 initial cost. Why did I pay a further £57.63? Because to cancel would have cost us £162.40.
No complaints with the lass on phone, she was polite and apologetic, my beef is with the company and the way they conduct business, for example, ignoring emails, not answering the phone within what I consider a reasonable time and totally ignoring information sent to them.
By the way, the original extra was going to be £98.80 but was reduced to the £57.63 in consideration of my 'dissatisfaction and upset'. Amazing isn't it how they can change the costs but only after a fuss is made, there again they are not the only insurers who do that.
Anyway, I'll not use them again, they will be added to my ever growing file of weaselling, scamming, ba stweards, along with all solicitors, coppers, thieves and all the other pond life that inhabit vats of excrement.
So, read this Fuxx and kiss my hairy ar5e.
Other than that, I'm having a great day.