Breakdown recovery uk europe

We always get our breakdown cover with our insurance ( this year Saga as they have an offer on but usually Safeguard ) both company's use the AA in Europe, unfortunately we have had to use then twice in the past few years, and all I can say is the service is absolutely amazing, they even sent an interpreter with the taxi to take us to a hotel that they booked for us, and the same when they collated us to be re united with our van. On one occasion we had a trailer on when we broke down and still had 400 miles to do to get home ( in Spain ) the garage said it would take 4 days to get parts and repair van, the AA collected the trailer and put into store arranged a hire car so we could get home, on our return in 4 days they had delivered the trailer back to the garage and all was hitched up ready for
us.
 
Will certainly be giving them a try for a quote. Further to my other e mails Ive just had an updated quote from AA of £465 :lol-061: for 3 weeks single trip cover. They say it is partly due to the age of the vehicle(1995) I nearly fell off me computer chair!
 
REC said:
Can anyone tell me a UK contact number for ADAC? Have tried the 0800 5 10 11 12 number quoted on their site but it is not recognised?
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English speaking, 0049 941 55673,


hope this one helps


Eric
 
Rodeo said:
Will certainly be giving them a try for a quote. Further to my other e mails Ive just had an updated quote from AA of £465 :lol-061: for 3 weeks single trip cover. They say it is partly due to the age of the vehicle(1995) I nearly fell off me computer chair!
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Years ago we had this trouble they are not very interested on vehicles over 15 years old, so the premium will be a lot more.
 
ADAC Virtues

They answered the phone immediately, spoke perfect English, rang me back when they said they would, covered both of us for their standard fee of €85, and I was not asked for any vehicle details.....
John
 
Not had a reply to my mail,although that could be cos we are with AOL! Will give them a ring tamara.
 
I must say with all this problem with getting in touch with this company I would be very worried what would happen if I was on the side of the road broken down, tooth ace and it was raining and I could not talk to someone in English. When you phone the AA it goes straight to control in France who speak English and they do the rest.


:drive: :drive:
 
siimplyloco said:
They answered the phone immediately, spoke perfect English, rang me back when they said they would, covered both of us for their standard fee of €85, and I was not asked for any vehicle details.....
John
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I went with ADAC last year, had good contacts with them, from English speakers, before I bought the cover, however, when I had email queries after I joined I only had emails in German in return, I had to rely on Google Translate to make head or tail of them. This year we are with Adrian Flux....keeping my fingers crossed.
 
dave and mary said:
I must say with all this problem with getting in touch with this company I would be very worried what would happen if I was on the side of the road broken down, tooth ace and it was raining and I could not talk to someone in English. When you phone the AA it goes straight to control in France who speak English and they do the rest.


:drive: :drive:
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What problem? ADAC has 17 million members: with typical German efficiency I suspect that they have processes to deal with the odd toothache in the rain at the roadside....
John
 
POI Admin said:
Yes they will - I enquired by email and ADAC confirmed.
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i know you got it confirmed, but you are admin to a large wildcamping forum and i would think they would lose lots of cash if they told you what they told me, i was stuck in the uk and was told i only had minimum cover in the uk and if i needed recovery home i should join a uk recovery company, as i said when this happened to us its fine telling you something but when you are stranded on the road its not nice finding out what they really can do for you, check out my thread on here, by the way it was barbera i spoke to
tommy
 
tommytransit said:
i know you got it confirmed, but you are admin to a large wildcamping forum and i would think they would lose lots of cash if they told you what they told me, i was stuck in the uk and was told i only had minimum cover in the uk and if i needed recovery home i should join a uk recovery company, as i said when this happened to us its fine telling you something but when you are stranded on the road its not nice finding out what they really can do for you, check out my thread on here, by the way it was barbera i spoke to
tommy
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However I enquired as an existing member under my own name, so your assumption is not correct.

I spoke to Barbara too, incidentally, and she confirmed that ADAC would provide a full recovery service to me as a member in the UK. If you read their terms and conditions, how could they possibly not offer support in the UK to a member? That would be a breach of contract!

I am quite content to save a huge amount of money, and if the need arises, which I hope it will not since I take great care to keep my vehicles well maintained, to put up with a few language/communication difficulties.

Incidentally, it's worth pointing out that you do have to call Germany if you break down or need medical or other assistance. But ADAC will reimburse the costs of all the calls.
 
POI Admin said:
However I enquired as an existing member under my own name, so your assumption is not correct.

I spoke to Barbara too, incidentally, and she confirmed that ADAC would provide a full recovery service to me as a member in the UK. If you read their terms and conditions, how could they possibly not offer support in the UK to a member? That would be a breach of contract!

I am quite content to save a huge amount of money, and if the need arises, which I hope it will not since I take great care to keep my vehicles well maintained, to put up with a few language/communication difficulties.

Incidentally, it's worth pointing out that you do have to call Germany if you break down or need medical or other assistance. But ADAC will reimburse the costs of all the calls.
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Well said! We shouldn't have to put up with British rip off prices.
John
 
:confused: .Thanks for all the replys ,in all i would say breakdown cover can be a bit of a grey spot ,i have in the past been told i have full cover when the policy was taken out but when i broke down i was told otherwise ,after a few choise words they did come out to me ,That was with Greenflag , i used them for years ,am now with rac as part of my insurance.
 
Dealt witht by phone, very simple with a very chatty german gentleman. He obviously had google earth open as he commented on our proximity to a golf course and the sea! Sent me the english terms and conditions before he would accept my payment. £82, euro 98.50 for both of us. Confirmed we are covered in uk with all same terms as in rest of europe. Would rather not break down and test it but feel happier now its all done!
 
REC said:
Dealt witht by phone, very simple with a very chatty german gentleman. He obviously had google earth open as he commented on our proximity to a golf course and the sea! Sent me the english terms and conditions before he would accept my payment. £82, euro 98.50 for both of us. Confirmed we are covered in uk with all same terms as in rest of europe. Would rather not break down and test it but feel happier now its all done!
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Thanks for the info :D
 
I am about to change my insurers and as such need to find new europe wide breakdown cover.
My searches into ADAC all look resonable apart from apparently when in the uk they will only recover you a maximum of 50 miles.
My conclusion is that for my needs the best/cheapest comprehensive cover that covers a motorhome of any size, shape, weight or age in the uk or europe is arrival with the RAC and the caravan and camping club.
Caravan and camping club membership is 41/year and this gives you a 25% discount on the europe wide rac cover making it £131 a total of £172. I am not old enpough for saga yet so that isn't an option.
Most insurance arranged europe cover only goes upto 3.5tonne vehicles.
If anyone knows of any other options though be good to know for future reference.
 
Harmergeddon said:
My searches into ADAC all look resonable apart from apparently when in the uk they will only recover you a maximum of 50 miles.
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I don't believe that to be correct. I corresponded with ADAC and they confirmed that recovery, if required, is to my residential address.
 
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