Thanks Andy, Just as I thought that salesman is a first class prevaricator. On two 100 miles trips the fridge never got cold at all running on 12v so me thinks the element is kaput. Yes, we only recently purchased the van so in theory it is still under warranty, in fact, when I suspected there was a fault in the fridge I contacted the third party warranty company, and, after using up £10 worth of credit on my cell phone, they said the fault would be covered by their warranty but I had to get it fixed within 14 days or they wouldn't pay out. I rang a number of caravan fitters who were all too busy to fix it within the 14 days, so, I contacted the dealer and in between the torrent of the salesman's prevarication got them to have the van back for attention, there were 4 minor faults in the habitation side including the fridge fault. The dealer is located in Wem, Shropshire, some 40 miles from my home, it takes three buses to get there but thankfully we have our free bus passes so it costs nothing, we took the van up there and left it. After 3 days they called to say the van was ready. When we got up there the salesman gave us all the "old granny" about the fridge operation and we found they had only fixed one fault, a duff wire to the water pump. The annoying thing is we have lost the chance of getting the fridge fixed under the warranty now the 14 days have expired, I'll have to get it fixed at my own expense, there's no way I'm going back to that dealer again. When I had a go at the proprietor his attitude was "It's not a new van it's second hand, it's not perfect" and when I checked the purchase documents I signed I found the "fine print" which just about covers them to wriggle out of any eventuality. My advice is Buy Private.
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