r4dent
Full Member
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The control panel display on my 8 year old ALDE 3020 heating system developed a circular black circle.
Everything still worked but it is worrying when things start to go wrong.
I couldn't find any solutions on the net so I contacted ALDE customer services.
"Send the control unit to us, and we'll sort it" they said "No charge except for your postage".
Royal Mail collected it from my porch and delivered it 48 hours later for under £4
Today I received it back with brand new screen fitted and an invoice for £0 !
A total of 7 working days including delivery there are back.
Great service.
Everything still worked but it is worrying when things start to go wrong.
I couldn't find any solutions on the net so I contacted ALDE customer services.
"Send the control unit to us, and we'll sort it" they said "No charge except for your postage".
Royal Mail collected it from my porch and delivered it 48 hours later for under £4
Today I received it back with brand new screen fitted and an invoice for £0 !
A total of 7 working days including delivery there are back.
Great service.