Trumatic C6002

campervanannie

campervanannie

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Hi I have this water heater/ blown air heater in my van it works fine on water but the heating works intermittently it comes on for a minute or two and the clicks on and off for a few minutes and then goes of the fan is running freely but just won’t stay on.
Any ideas or where to take it to be fixed there is a Truma place in Derbyshire anybody used them.
 
After several fruitless attempts by dealers to solve a problem with my Truma I went to their headquarters near Uttoxeter. Very nice place and had excellent service and value there. Certainly would recommend them. Truma Service Centre
 
Here’s a copy of an email I received from Truma with contact details which may be helpful to you.

Pat

Thank you for your email. If your boiler is functioning normally there is no need to have it serviced. Please click on the link below for the operating guide for the C6002EH which may be useful;

https://dealernew.truma.com/_anweisungen/Truma_Katalog/pdf_verzeichnis/30_000/34010_03500.pdf

If you do have any problems with the operation of your appliance, please contact your local service centre.

Kind regards

Rachel Roberts
Customer Service Advisor

WE WILL HAVE A CENTRAL PHONE NUMBER AS OF 9.00am WEDNESDAY MARCH 15th

01283 587960

Address: Truma Limited, Park Lane, Dove Valley Park, Foston, South Derbyshire, DE65 5BG
Visit: Truma: accessories for caravans and motor homes
 
2cv said:
After several fruitless attempts by dealers to solve a problem with my Truma I went to their headquarters near Uttoxeter. Very nice place and had excellent service and value there. Certainly would recommend them. Truma Service Centre
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Hi Suzy and Bill on the link you sent me it gives a Derbyshire address I looked for the one in Uttoxeter but could not find Ithaca googled it and it’s near Uttoxeter that’s why it does not have a Uttoxeter address I have rang them it will be May before they can do it.
 
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campervanannie said:
Hi Suzy and Bill on the link you sent me it gives a Derbyshire address I looked for the one in Uttoxeter but could not find Ithaca googled it and it’s near Uttoxeter that’s why it does not have a Uttoxeter address I have rang them it will be May before they can do it.
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Hi Annie. I was very lucky and got an appointment within a week, but I think that's quite unusual. Maybe take the May date in case it can't be sorted by then, you could always cancel it.
 
2cv said:
Hi Annie. I was very lucky and got an appointment within a week, but I think that's quite unusual. Maybe take the May date in case it can't be sorted by then, you could always cancel it.
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Yes I have booked it in cheers now I just need to ge my Michelin tyres sorted
 
Read a recent post somewhere that a Truma blown air heating system kept switching off, the fault was traced to a bunged up thermostat i.e it was full of dust, once cleaned it all worked fine again, might be worth a quick check if you can get to the back of your temperature control easily.
 
Have you tried to disconnect the power from it and leaving it for a few minuets before reconnecting , I remember reading something like this and that cured it
 
jeffmossy said:
Have you tried to disconnect the power from it and leaving it for a few minuets before reconnecting , I remember reading something like this and that cured it
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Done that several times even had Admin poking around in the fan and that didn’t work either.
 
saxonborg said:
Read a recent post somewhere that a Truma blown air heating system kept switching off, the fault was traced to a bunged up thermostat i.e it was full of dust, once cleaned it all worked fine again, might be worth a quick check if you can get to the back of your temperature control easily.
Click to expand...

That's my theory also,I would check the room sensor first and the wired connections at the back of it.
 
Thats good but a pity as it could have been a quick fix. Scratch head again.

No consolation but previous MH had same blow air heating and I found it ran the batteries down very quickly, mainly I suspect that although there was good life in the batteries, the under voltage sensor in the Truma tripped. Now have a MH with gas convector and the option of blow air.

Hope you resolve
 
The Truma goes through the normal start up system (like any other boiler) and if any of the safety devices are not working, the red light comes on as it shuts down after timing out. If you are not getting a red light warning, it may be a wiring fault or a Printed Circuit Board fault (if one is fitted)
 
Just realised that I have been calling the heating system a Trauma ...thought it was an odd name! Or maybe not!:rolleyes2:
 
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