Gemani2
Guest
Hi all
I just bought a tomtom sat nav, it's a 'start 25' , as back up for my iPad sat nav , for my planned trip to Germany tomorrow ....I've downloaded the programme so that you can update your maps etc but it asked me to create an account ...simple I thought ..email address done, password done, password check done , first name done, second name done, gender done, UKdone ..click 'create an account..done..then it says 'account creation failed' ????? Doesn't highlight anything wrong ...I've done his a million times already ...if I can't creat an account I can't update the sat nav .....has anyone had this problem ???? And if so how did they rectify it ??? I've tried using different email address , using different password ..even put my self in as male ! But still 'account creation failed ' ...before I return the device for refund...any one help or anyone have a tel number for tomtom as there no email or phone tch support anywhere. TIA
I just bought a tomtom sat nav, it's a 'start 25' , as back up for my iPad sat nav , for my planned trip to Germany tomorrow ....I've downloaded the programme so that you can update your maps etc but it asked me to create an account ...simple I thought ..email address done, password done, password check done , first name done, second name done, gender done, UKdone ..click 'create an account..done..then it says 'account creation failed' ????? Doesn't highlight anything wrong ...I've done his a million times already ...if I can't creat an account I can't update the sat nav .....has anyone had this problem ???? And if so how did they rectify it ??? I've tried using different email address , using different password ..even put my self in as male ! But still 'account creation failed ' ...before I return the device for refund...any one help or anyone have a tel number for tomtom as there no email or phone tch support anywhere. TIA