Longtemps
Guest
The bigger they are the harder they fall and nothing is more sure with the current recession/depression we are in now. Getting a decent aftersales service is essential but how many of you can see Brownhills being around say in 18 months time. In addition they have now changed their policy on overnight facilities. Unless you have had a recent service with them you cannot be guaranteed an overnight booking and have to wait for a possible place to be available nearer your travel dates. However if you pay their overpriced service charges and accept their appalling attitude towards keeping you waiting etc you are allowed to stay overnight. This incidently also applies to their "free" Xmas lunch!! No recent service history - no lunch! All this is clearly shown on their website now if you try to book. The old management now look like experts on customer relations compared to the present!