Scam

[Brandyman]

Visa/MasterCard FRAUD

Just a heads up for everyone regarding the latest in Visa fraud.
This one is pretty slick since they provide YOU with all the information, except the one piece they want..

Note, the callers do not ask for your card number; they already have it.

This information is worth reading. By understanding how the VISA & MasterCard telephone Credit Card Scam works, you'll be better prepared to protect yourself. The scam works like this:


"Person calling says - 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460, Your card has been flagged for an unusual purchase pattern, and I'm calling to verify.
This would be on your VISA card which was issued by (name of bank). Did you purchase an computer for £497.99 from a marketing company based in A
When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?' You say 'yes'.

The caller continues - 'I will be starting a Fraud Investigation. If you have any questions, you should call the telephone number listed on the back of your card and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'

Here's the IMPORTANT part on how the scam works -
The caller then says, 'I need to verify you are in possession of your card' He'll ask you to 'turn your card over and look for some numbers'.
There are 7 numbers; the first 4 are part of your card number, the last 3 are the Security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card.
The caller will ask you to read the last 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?'


After you say no, the caller then thanks you and states, 'Don't hesitate to call back if you do', and hangs up.
You actually say very little, and they never ask for or tell you the card number.
But some people who were called on we called back. within a few hours to ask a question.
The REAL VISA Security Department told them it was a scam and in the last 15 minutes a new purchase of £497.99 was charged to their card.
They made a real fraud report and were advised to close the present VISA account. VISA is reissuing them a new number.
What the Scammer wants is the 3-digit PIN number on the back of the card.
Don't give it to them.
Instead, tell them you'll call VISA or Master Card directly for verification of their conversation.

The real VISA will tell you that they will never ask for anything on the card as they already know the information since they issued the card!
If you give the Scammer your 3 Digit PIN Number, you think you're receiving a credit; however, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.


It appears that this Is a very active scam, and evidently quite successful..

 

[Rubbertramp]

Wow!...very informative thanks for the info!

 

[georgert1]

Scam , info.

Visa/MasterCard FRAUD

Just a heads up for everyone regarding the latest in Visa fraud.
This one is pretty slick since they provide YOU with all the information, except the one piece they want..

Note, the callers do not ask for your card number; they already have it.

This information is worth reading. By understanding how the VISA & MasterCard telephone Credit Card Scam works, you'll be better prepared to protect yourself. The scam works like this:


"Person calling says - 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460, Your card has been flagged for an unusual purchase pattern, and I'm calling to verify.
This would be on your VISA card which was issued by (name of bank). Did you purchase an computer for £497.99 from a marketing company based in A
When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?' You say 'yes'.

The caller continues - 'I will be starting a Fraud Investigation. If you have any questions, you should call the telephone number listed on the back of your card and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'

Here's the IMPORTANT part on how the scam works -
The caller then says, 'I need to verify you are in possession of your card' He'll ask you to 'turn your card over and look for some numbers'.
There are 7 numbers; the first 4 are part of your card number, the last 3 are the Security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card.
The caller will ask you to read the last 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?'


After you say no, the caller then thanks you and states, 'Don't hesitate to call back if you do', and hangs up.
You actually say very little, and they never ask for or tell you the card number.
But some people who were called on we called back. within a few hours to ask a question.
The REAL VISA Security Department told them it was a scam and in the last 15 minutes a new purchase of £497.99 was charged to their card.
They made a real fraud report and were advised to close the present VISA account. VISA is reissuing them a new number.
What the Scammer wants is the 3-digit PIN number on the back of the card.
Don't give it to them.
Instead, tell them you'll call VISA or Master Card directly for verification of their conversation.

The real VISA will tell you that they will never ask for anything on the card as they already know the information since they issued the card!
If you give the Scammer your 3 Digit PIN Number, you think you're receiving a credit; however, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.


It appears that this Is a very active scam, and evidently quite successful..

Thank you Brandyman, very informative and useful information for all of us, :tongue:

 

[moonshadow]

Just what a potential burgular is waiting to hear!

 

[moonshadow]

I hear what you say, I thought the same 'til we got back from holiday and found we had been burgled, jewellery my parent, grandparents and great grand parents had given me or owned was all gone to someone who would have posted it off in a bag to be melted. After we had been flooded a few years previously I thought I had hardened to it - not so!:sad:

True but it insured and to be honest I do not covet material posessions in any way so if tomorrow I woke up and everything I own was gone it really would not upset me.

 

[Somelier]

I recently had a call regarding fraudulent use of my Visa card. The caller asked me to confirm the security number that I had decided when I first took out the card. Now I was not even aware that I had one! But before I confirmed any details I ask the caller to tell me some details, e.g. the 3 digit security number on the back of the card. She said she didn't have that information as it is not held by the bank. I refused to give any further information and she rang off. I phoned the fraud department at the card supplying bank and they confirmed that there had been fraudulent use. The card was stopped and a new card issued.

So, I'm wondering now if the original call was in fact from a fraudster.

The answer is, of course to NEVER give details over the phone, but to always call the bank yourself.

Some people, however, are extremely gullible. I was listening to a Radio 4 programme about the "We have x million dollars in an African bank that we want you to take into your bank account" type of fraud. One chap had been caught TWICE by the same sort of scam. Doh!!!!!