Euro Tunnel

[pamjon]

Just thought I would let you know we have unused Frequent Traveller tickets. After emailing them a few times stating that due to the current situation we will not be allowed to travel. Our tickets would run out in September. They initially offered us a three months extension saying that they would review the situation in September . We received an email today out of the blue saying that we have now been an extension for our remaining tickets of 12 months. We are very happy with that.
PJ

 

[Trotter]

They seem to be a great company to do business with. I booked a trip a month or so ago, changed my mind, and my ticket was extended by 6 months, or until I wished to use it. We’ll see next week.

 

[REC]

I have had to change our tickets several times in a row in the past when Dave was ill and had to keep rebooking. They really couldn't have been more helpful! Also gave me a cash refund for our return trip this time when I rebooked as we travelled out with our dog but not back as she died. When the lady was told we wouldn't need her ticket she immediately refunded, which I wasn't expecting!

 

[Snapster]

We had an email today from Eurotunnel telling us that our last two crossings which we couldn’t take ( account expired at the end of March) would now be extended for 12 months.
That’s out Christmas trip to the UK sorted then........hopefully....