Jan B
Guest
After 8 glorious years with a VW T4 Hi-Top we bought a new Elddis 115 last May and so far we have had 15 items repaired !!
1. Delivery of van delayed due to faulty brake switch - new switch fitted.
2. We commented on poor quality mastic work when we arrived to collect van - really shoddy workmanship.
3. New door fitted as original warped.
4. Elddis eventually delivered door but not the Decal required. We still await Decal being completed.
5. Oven catch fell out - had to be refitted.
6. Rubber caps missing on hob so glass lid rattled continuously - new caps sent to us by post..
7. Stop end missing on curtain rail so curtain kept falling off rail - stop end sent to us by post.
8. Door knobs on cupboards keep sticking.
9. Big gap below Toilet door, drip on door not adequate so water floods out if you have a shower. Very bad design puts us off having a shower.
10. When having a shower water makes it way from tray an comes out at edge of facing below cupboard door. They have re-siliconed but this is still of concern and again puts us off using shower.
11. Wires at back of Consumer Unit were not connected which prevented us from using van to full during first week.
12. Edging came off worktop in Toilet and worktop swelled - worktop had to be replaced.
13. No silicon/bad silicon in certain areas of shower room - back of worktop etc. New silicon applied.
14. Silver plating on kitchen tap peeling off - new tap awaited.
15. Part fell off inside toilet waste tank preventing flushing - new tank supplied.
The latest is after it's first service that they have found three damp areas and may have to strip out wall panels. This is ridiculous in a new van!! My partner and I feel like handing it back we are so frustrated. Any similar experiences out there and what did you do?
1. Delivery of van delayed due to faulty brake switch - new switch fitted.
2. We commented on poor quality mastic work when we arrived to collect van - really shoddy workmanship.
3. New door fitted as original warped.
4. Elddis eventually delivered door but not the Decal required. We still await Decal being completed.
5. Oven catch fell out - had to be refitted.
6. Rubber caps missing on hob so glass lid rattled continuously - new caps sent to us by post..
7. Stop end missing on curtain rail so curtain kept falling off rail - stop end sent to us by post.
8. Door knobs on cupboards keep sticking.
9. Big gap below Toilet door, drip on door not adequate so water floods out if you have a shower. Very bad design puts us off having a shower.
10. When having a shower water makes it way from tray an comes out at edge of facing below cupboard door. They have re-siliconed but this is still of concern and again puts us off using shower.
11. Wires at back of Consumer Unit were not connected which prevented us from using van to full during first week.
12. Edging came off worktop in Toilet and worktop swelled - worktop had to be replaced.
13. No silicon/bad silicon in certain areas of shower room - back of worktop etc. New silicon applied.
14. Silver plating on kitchen tap peeling off - new tap awaited.
15. Part fell off inside toilet waste tank preventing flushing - new tank supplied.
The latest is after it's first service that they have found three damp areas and may have to strip out wall panels. This is ridiculous in a new van!! My partner and I feel like handing it back we are so frustrated. Any similar experiences out there and what did you do?
