David Penprase
I bought a new Trooper last Sept. Regretfully I did it on a spur of the moment decision and have regreted it ever since I`ve recently come back from a week in France the first time using the van to sleep and a host of faults appeared along with the roof being noisy this was due to the hook going alongside and not under the protroding bar, thus not engaging( behind the driver ) We had to bend the bar to fit, it now makes a screech noise all the time. There has also been water in which has rusted out the four screws retaining the fold up side curtains and stained them and water coming in when the roof is up. Various other minor faults which quite honestly I would have put up with in a second hand van but this is brand new.I cant believe Auto Sleeper would put such small retaining screws in to the roof bolts etc , mine work loose every time I use the roof. I wrote to Auto sleeper on about eight things including the above and was told the person that deals with it would come back to me after his holidays on the 14th that was ten days ago and guess what nothing! Seems to me they want to get a pretty vehicle out that just isn`t man enough to do the job intended. It`s all about profit and no thought to pride in the product ! Unless they sort this out I`ll be changing but at the end of the day I`m going to be the loser !! To me £40.000 is a lot of money !!!
