Long story Of my Autotrail Imala 734, and I have to say what my experience has been so far.
I collected it a 2019 plate Brand shiny and new in April.
2 days after collecting the reverse camera decided to be intermittant, then didnt work at all, a few days later I noticed the front right speaker also didnt work , and a few more days and my mate said the reverse lights didnt work. OK me thinks, all could be part of the same electrical problem, and its been back in to the garage where I purchased (50 miles away) 3 times and still not fixed. Currently awaiting a replacement "sat nav/radio console" to be replaced which they hope will fix those 3 problems.
In the meantime 4 or 5 of the overhead cabinet catches have fell off,(really bad design I think) both the towel holders in the bathroom fell off after a week, (grub screws missing) Door seal fell off the driver AND passengers door, The side cab window blinds one one side has fell out of its holders, and the small narrow window blind on the hab door doesnt stay up for privacy..... all easy fixed but still not good build quality stuff and the extractor fan on the toilet sounds like its bearings have gone already it rattles so much, and the extractor over the cooking area with skylight, now wouldnt open?? so i had to get on the roof to pull it as my son would the "winder" then i applied some wd 40. .but why should I? .
OH and I tried to use the usb socket under the front dash today for the very first time...the connection is so Loose so doesnt stay on.
In between waiting for the various things to be fixed, I went to bed one night pressed the "lock all doors button" woke in the morning and exited the habitation door closed it behind me and couldnt get back in. LOCKED OUT 2 Jack russells LOCKED IN . To get back in I was lucky the rear "boot" panel was unlocked front he night before, so i crawled in and forced the mattress/bed up and "broke" into my own van, drew some admiring looks from my fellow campers. The hab door now cant be used as its locked shut and Ive tried all things to release it. PAIN in the ass getting in the cab doors each time.
The fridge wont work on leisure
battery, only hook up (some design this way I think to avoid drainage of the main
battery) but looking at the manual Domtec rm5310 this should work.
One little pedantic moan are the mud flaps, god they rattle when a wind out, poor design.
having went to the garage, the sales person I bought it through, told me to go to after sales across the road, after sales guy didnt work today said the Parts Guy :rolleyes2: , and the service manager was busy. I need to go back Monday when the aftersales guy was in. They didnt even say can i take your number and we will get someone to call you. So as you can understand Im a little peed off.
Good points, drives well, Microwave is a beast, seats are comfy and storage space a plenty, and overall a nice comfy van, but Im a little miffed atm.
I held off coming here or anywhere else to tell my little story until I gotten some answers from the dealer OR the manufacturer, but as the dealer is still feet draggiing and I emailed Autotrail over a week ago and still had no response from them, I thought Id share my experience thus far .
Not the best start to my "autotrail" marriage. I had a similar sized Chausson a few years ago,and never an issue, Im already thinking of selling.
Id like to add the only folk to use the van is me and my 2 jack russells, not hoard of kids or anything breaking things.