bevdrew
Guest
I don't know if anyone else has had this problem on a 4-year old Fiat Ducato-based motorhome.
Home from a week away in the south, parked up outside house, had a coffee and checked post before unloading van of perishables etc. On getting back outside noticed a small slick under the front of MH - the, over 1/2 full, tank was leaking derv all over the road.
PANIC - after much deliberation and hosing down road with soap products, managed to remove whole tank and decant fuel into works van and car. On closer inspection found tiny hole in tank near a seam, that had rusted right through. Van only 4-years old so was quite surprised. Phoned local Fiat dealership and was informed that a new tank would cost ----- £699!!!!! But the very helpful bloke did say that I should contact Fiat as the van wasn't very old.
Tried my very best, via several emails, to get something out of Fiat - they wanted me to take (a now fuel tank-less!) my MH to nearest dealer for inspection and seemed confused when I told them it was only the fuel tank that needed inspecting and that I had an estate car big enough to take it there. I finally asked actually how much compensation was I likely to get if it as found to be a manufacturing fault? As yet (1 week) I have had no reply.
By this time I had found a new tank on ebay for £170 and thought, to save the hassle, I'd just get that. One thing that confused me was that the ebay listing quoted the date as 00 onwards when, as most Ducato owners know, the update before the present one was in 2002. So I telephoned and the bloke on the phone seemed as confused as I was - not encouraging - then told me they didn't have any.
Back to Google and found another supplier (all car parts | all car parts) offering the same (new) tank at £87 including carriage - WOW - an even better price. I ordered a replacement tank from these guys around 3pm on Thursday and, much to my surprise, a new tank was deleivered at 8:10am the very next morning - how's that for service? Had it fitted less than 24 hours from ordering and no problems.
Just thought fellow motorhomers and wildcampers would find this useful.
Bev & Drew W
Home from a week away in the south, parked up outside house, had a coffee and checked post before unloading van of perishables etc. On getting back outside noticed a small slick under the front of MH - the, over 1/2 full, tank was leaking derv all over the road.
PANIC - after much deliberation and hosing down road with soap products, managed to remove whole tank and decant fuel into works van and car. On closer inspection found tiny hole in tank near a seam, that had rusted right through. Van only 4-years old so was quite surprised. Phoned local Fiat dealership and was informed that a new tank would cost ----- £699!!!!! But the very helpful bloke did say that I should contact Fiat as the van wasn't very old.
Tried my very best, via several emails, to get something out of Fiat - they wanted me to take (a now fuel tank-less!) my MH to nearest dealer for inspection and seemed confused when I told them it was only the fuel tank that needed inspecting and that I had an estate car big enough to take it there. I finally asked actually how much compensation was I likely to get if it as found to be a manufacturing fault? As yet (1 week) I have had no reply.
By this time I had found a new tank on ebay for £170 and thought, to save the hassle, I'd just get that. One thing that confused me was that the ebay listing quoted the date as 00 onwards when, as most Ducato owners know, the update before the present one was in 2002. So I telephoned and the bloke on the phone seemed as confused as I was - not encouraging - then told me they didn't have any.
Back to Google and found another supplier (all car parts | all car parts) offering the same (new) tank at £87 including carriage - WOW - an even better price. I ordered a replacement tank from these guys around 3pm on Thursday and, much to my surprise, a new tank was deleivered at 8:10am the very next morning - how's that for service? Had it fitted less than 24 hours from ordering and no problems.
Just thought fellow motorhomers and wildcampers would find this useful.
Bev & Drew W
