Despicable motorhome dealer

I also had great service from the same dealer but now their under suspicion as well as many others just because their nr Taunton


So how many dealers in that area.Surely its not fair to tar all with the same dirty brush,just because someone has had a bad experience with A DEALER.So which dealer then?
 
Well our dealer is just off the m5 j22 so think I could be the same one .
But our experience has been good even when we had major problems with our last van which they took back after 10 months and 18500 k miles .and full price given back.
.

nope. It’s not there.
 
Name and shame them.

Brownhills asked me for a £2500 card swipe to bring a demonstrator across to Preston from their Newark branch.. as we were planning to look at stock at the many local dealers, that week.
" Just to make sure that you'll be there ", they said.
The Demo was a scruffy , dirty 18 month old... We wanted new.
The test drive was unhappy and we cut it short.
The depot manager informed us that he'd put the money through and that we'd agreed that was to be the deposit, as we'd agreed to buy the van, unseen.

Preston trading Standards got the money back, in 4 days..
We all know what happened to the Brownhills empire after that.

No wonder they’re referred to as Brownholes. aka: Ar$eholes
 
Brownhills.

I have had 5 dealings with them.
4 of them , I walked away from, counting my fingers and checking that I still had my wallet and watch.
The final time, was the last straw... I was phoning trading standards , before I'd left their car park.
 
Brownhills.

I have had 5 dealings with them.
4 of them , I walked away from, counting my fingers and checking that I still had my wallet and watch.
The final time, was the last straw... I was phoning trading standards , before I'd left their car park.

I bought my first motorhome from Brownhills, no problems with it for 2 years of ownership, and traded it in using Brownhills for an A class that lasted me a further 8 years. I had cause, on one occasion to return it for a replacement control unit with no hassle from them, and when my windscreen blind refused to go up one weekend whilst we were camped there, they were very accommodating, and reasonably priced
We used to use their facilities, free stopover with electric, swimming pool and events with free food laid on very often throughout the years.
No complaints from me. :)
 
Ive had a alarm fault.It works but the sirens dead. When i contacted the dealer he said the guarantee didnt cover such a thing. They might consider 50/50 cost payment. I checked the policy and its more holes in it than swiss cheese. Cos its not an Adria fit its down to the dealer who wont sort it.
 
Over the last nine years we have bought three Motorhomes from Springfield Motorhomes Bridlington and I must say the are absolutely Brilliant.
their customer care is as good as it gets and service is superb. I have always Recommended them with confidence knowing that The will stand by their word. I recommended them to a friend who wanted a used Motorhome, unfortunately it developed an engine fault on his first journey which was unforeseen but I must say that they went over and above their promise and recovered the vehicle immediately and repaired the fault with a very quick turn around I know the cost of the repair but the point I am making is that not to tar everyone with the same brush. I know that my friend and his wife have since recommended Springfield to one of their friends so that has to tell a story. One thing I always say is the sales department sells the first one and the service department sells the rest. I nearly forgot my youngest son took delivey of his first Motorhome from them on Friday from them.
 
Oh well, off to visit another close MH dealer tomorrrow, Highbridge MH just outside Taunton. Apparently Chelston no longer deal with ‘older’ MHs so they will be given a miss. Incidentally Martins Caravans just up the road from me are now Marquis and when I popped in there they only have new or extremely new secondhand stuff.
 
If you're going to be in the area anyway, JMT on the A370 near Weston were good when we bought our first van. No idea what they have in stock at the moment though.
 
Over the last nine years we have bought three Motorhomes from Springfield Motorhomes Bridlington and I must say the are absolutely Brilliant.
their customer care is as good as it gets and service is superb. I have always Recommended them with confidence knowing that The will stand by their word. I recommended them to a friend who wanted a used Motorhome, unfortunately it developed an engine fault on his first journey which was unforeseen but I must say that they went over and above their promise and recovered the vehicle immediately and repaired the fault with a very quick turn around I know the cost of the repair but the point I am making is that not to tar everyone with the same brush. I know that my friend and his wife have since recommended Springfield to one of their friends so that has to tell a story. One thing I always say is the sales department sells the first one and the service department sells the rest. I nearly forgot my youngest son took delivey of his first Motorhome from them on Friday from them.
I know the Springfield group from my motor trade days the car side not motorhomes and they do enjoy a good reputation. It is warming to hear there are still dealerships that try and do the job right
 
when i was new to motorhoming autotrail brought out their a class the grand frontier a dream machine for me after a couple of years had the wherewithal and trotted up to brownhills newark , eventually on the point of buying grabbed a salesman who told me if i really wanted one he would find another salesman for me all of his problems were comeback from that model i about turned sharply,
i have spoken to several owners since and they all say the same that although plagued initially with problems autotrail continued to support and most are now happy with their vans
 
Whilst I agree there are some rogues out there, not all are bad. Gavin at Dinmore Leisure held a motorhome for us from October 2018 till August 2019 for £1000 deposit. If that’s not being fair not sure what is.
 

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